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Applied Science Manager - Customer Economics

Employer
Zalando
Location
Berlin
Closing date
9 Jun 2022

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Function
Operations
Level
Manager

Job Details

Machine learning, data science, econometrics and operations research drive our decisions that strive to deepen customer relationships. The Economics and Experimentation is core to enabling long term customer-centric decision making across the company. We develop and operationalize econometric, machine learning or forecasting models to make both human and algorithmic decisions.

As the Applied Science Manager for the Customer Platform, you and your team quantify the impact of Zalando systems and decisions on customers, using the latest literature from machine learning, econometrics or optimization.

WHERE YOUR EXPERTISE IS NEEDED
  • Discover, define, design, and deliver customer-centric solutions to quantify the impact algorithmic and human decisions at scale
  • Oversee, develop and maintain our portfolio of reproducible scientific tools
  • Shape the team’s vision by creating its long term research and tech roadmap
  • Empower, attract, and grow Applied Scientists and Software Engineers
  • Drive collaboration and foster transparent communication across different teams

WHAT WE ARE LOOKING FOR
  • Academic background (MSc or PhD) in a quantitative field (Econometrics, Statistics, Mathematics, Physics)
  • Ideally applied experience in in machine learning, econometrics, operations research or optimization (ideally experience in causal impact analysis and A/B testing)
  • Experience (4 years and above) in people and/or project leadership within a complex business environment. Experience in hiring data scientists.
  • Experience developing or maintaining data science or scientific libraries, pipelines or tools
  • Excellent communication skills, clarity and structure.
  • Analytical thinking and attention to detail: our field is characterized by complexity where details matter, therefore we are in constant need for rigorous and detailed reviews of our initiatives.

PERKS AT WORK
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Zalando SE

Zalando is Europe’s leading online platform for fashion and lifestyle, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 35+ million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all the applications must be completed using the online form - we do not accept applications via e-mail.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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