HR Administrator

Tokyo, Japan
24 Feb 2022
25 Jul 2022
Human Resources

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.


To support the HR Team in delivering an effective and accurate administrative support to office functions and retail.


  • Support payroll process including processing starters, leavers, employee changes, leave of absence, employee status etc.
  • Provide information to 3rd parties as required with regards to employment status and salary etc.
  • Deliver all agreed calendared employee lifecycle events ensuring compliance with policy and legislation are met
  • Maintain all employee files as legally required
  • Act as the first point of contact for all HR queries through multiple channels. Working with Advisors , HRM's and Centres of Expertise to escalate unresolved queries
  • Close partnering with the Talent Acquisition team to process reference requests and handling all new starter paperwork, including supporting the new starter on their first day with on-boarding paperwork. Represent the Employee Services function at on-boarding sessions
  • Support monthly SAP data audit for payroll and periodic data cleanse of SAP
  • Update organisation charts to reflect an accurately proposed organisation structures
  • Respond to ad hoc reporting requests using SAP and Excel
  • Contribute to ad hoc HR projects as required

ER Support and Coaching
  • Support HR Advisor as required with employee lifecycle events
  • Conducting investigation meetings with line managers and/or Asset and Profit Protection as required
  • To support and coach line managers on absence management, in particular in cases of long term absence; utilising the external Occupational Health provider and Corporate Health and Safety Manager where appropriate
  • Provide advice and coaching in relation to HR systems


  • Native Japanese language speaker and business-level English
  • Thrives on making recommendations that provide solutions and efficiencies and presenting proposals at team meetings
  • Excellent communication skills, both verbal and written. With the ability to listen and connect with the ability to listen and connect with the customer
  • Develop a clear understanding of all HR processes and their application
  • Work as a member of the Employee Services team, maximise customer satisfaction
  • Participate in information sharing with other members of the Employee Services team
  • Availability to work on broader level projects
  • Feel confident to speak openly with team members
  • Highly proficient, competent user in Microsoft Office applications and HR systems, preferably SAP


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

#LI-NH1 full time associate level

Posting Notes: Japan || Not Applicable || Tokyo || HR || JAPAN - HR BUSINESS PARTNERING || n/a ||

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