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Ecommerce Lead - Italy & Spain (all genders)

Employer
Zalando
Location
Berlin
Closing date
15 Sep 2022

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Function
Ecommerce
Level
Manager

Job Details

THE ROLE & THE TEAM
This role sits in the Markets Planning & Trading organization, a cross-markets commercial and business planning department that plans and drives the commercial performance of Zalando across all European markets.

In this role, the E-commerce Lead Italy and Spain will serve as the commercial and onsite campaigns owner for Zalando in the Italian and Spanish markets. The successful candidate will lead the local commercial and campaigns plan and support the local commercial strategy to reach Zalando sales objectives and close performance gaps. The E-commerce Lead will bring a strong commercial understanding of the business and its key value drivers, as well as a strong local expertise in order to drive key commercial steering actions and assortment decisions. This is a high-impact, high-visibility role that will have a direct influence on the day-to-day rhythm of Zalando's core consumer business and ensure its continued success.

The role will lead a team of 3 e-commerce professionals. The role reports with a solid line into the Team Lead of Markets planning & Trading Italy and Spain.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups
WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)
  • Yu will drive the commercial campaign planning for Italy and Spain with full ownership of the local commercial plan. You will be responsible for creating compelling local commercial and voucher strategies to maximise conversion in close collaboration with the Lead of Planning & Trading for Italy and Spain, Commercial planning and Pricing teams considering topline and bottom line objectives.
  • You will lead key sales events in Italy and Spain (e.g Cyber week, Soldes) and ensure commercial alignment of communication plan, customer journey, game plan and offer consistency, resources and enablement of the teams (CRM, Marketing, Global Sales campaign team, Partners, ZMS...)
  • You will drive the categories performance in Italy and Spain through local business insights, assortment analysis and localization of our assortment strategy in collaboration with various cross-functional stakeholders (Supply incl. categories and logistics, tech, local marketing team)
  • You will own the Onsite and Customer journey with full accountability for a seamless customer journey across all touchpoints. You will be responsible for identifying key users and competitive insights to develop business opportunities with internal DX teams (e.g. UX, UI, A/B-tests), guarding local customer and commercial interests
  • You will participate to cross-functional projects for Italy and Spain, developing and implementing new business opportunities and launches of new features in Italy and Spain (e.g Connected Retail or Plus Membership)
    Support the local strategy through closely collaborating with the local General Manager and several local functional team such as Brand Marketing, Pricing, Supply, CRM
  • You will lead and develop the Italy and Spain Retail team of 3 professionals
WE'D LOVE TO MEET YOU IF
  • You have a Master's degree in Business, Economics, Marketing or equivalent
  • 6+ years of experience in retail, business or consulting and a previous experience in E-commerce with a good understanding of online business models.
  • Strong understanding of the Italian fashion market (Spanish market is considered a plus) and knowledge of complex business models (Full price, Off price and Second hand business)
  • Proven strong analytical skills combined with knowledge of trends and fashion. You are data-driven and can derive insights and business recommendations from quantitative sources
  • You have experience in leading a team
  • Experience with working in a fast-paced dynamic environment. You enjoy change, quick thinking and making decisions
  • Team player you are well organized and feel comfortable leading several key projects with different stakeholders while acting as an owner and keeping high priority in mind to drive the business forward
  • Great communicator and facilitator, you are fluent in Italian (Spanish a plus) and English
OUR OFFER
Zalando provides a range of benefits, here's an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • 2 paid volunteering days a year
  • Hybrid working model, with flexible hours and up to 60% remote
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available
ABOUT ZALANDO
It's the perfect time to join Zalando's journey, from being a pioneer in the world of e-commerce, to becoming the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 49 million active customers.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/our-impact/domore-our-sustainability-strategy

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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