Senior Manager, Account Management India, Franchise, Strategic Alliances & Licensing

Gap Inc.
New Delhi, India
02 Mar 2022
24 Jun 2022
About Gap Inc.

Our past is full of iconic moments - but our future is going to spark many more. Our brands - Gap, Banana Republic, Old Navy and Athleta - have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we're more than the clothes that we make. We know that business can and should be a force for good, and it's why we work hard to make product that makes people feel good, inside and out. It's why we're committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.

About the Role

The Senior Account Manager has a solid understanding of business on a global scale and possesses strong influencing and collaborative skills as they interface with multiple Gap Inc. and Franchise business partners. Selected candidate should also have past experience conducting detailed market research and an overall track record developing, implementing and overseeing global expansion for international brands in the fashion industry. The Senior Account Manager will be the interface between Financial Planning, Account Planning, Marketing & Merchandising, and Planning & Allocation, to ensure brand, product and commercial needs are fulfilled to the "best in class" standard across multiple brands (Gap, Banana Republic, Athleta, Old Navy). The Senior Account Manager will be accountable for creating and leading multichannel strategies for the region, developing a robust real estate growth plan and ecommerce development. The Senior Manager will maximize revenues by analyzing sales data, reporting performance, identifying growth opportunities and resolving issues to drive topline growth and to execute against the commercial plan. Prior ecommerce experience preferred with strong product and inventory management business acumen a must to drive performance.

What You'll Do

  • Drive strategy in line with strategic objectives and develop strong annual business plans to deliver against the budgeted growth targets in the country
  • Identify risk/opportunities to sales plans and collaborate with cross functional teams in the US, Europe and Asia to develop action plans to achieve financial goals
  • Recap and review account's sales performance, online analytics, customer data and other KPIs to formulate actionable insights that actively drive trade
  • Balanced product, inventory strategy and commercial plan understanding to propel growth and profitability
  • Leads in developing market-specific sales channels & operations strategies, defining the roadmap for the partners
  • Reviews and presents real estate opportunities to deliver the partner strategies
  • Project manages new stores, websites and brand launches as well as new season launches
  • Conducts effective in-market visits (virtual and in-person) throughout assigned markets with key contacts in region

Who You Are

  • Minimum of 5 years trading experience in a global/ regional fashion retail, Degree preferred
  • Grounded commercial experience within an account management capacity, coupled with an understanding of the inner workings of a P&L
  • Advanced data analytics, problem solving, process/project management and communication skills
  • Strategic awareness and thinking - develops new ideas, considers potential outcomes and develops action plans
  • Persuasion and influence - able to present facts, opinions and proposals persuasively to colleagues
  • A passion for achievement; integrity and drive with a strong desire to make things happen
  • Travel to relevant market as needed, including weekend availability when required
  • Flexibility to attend late night/early morning global conference calls
  • Fluent in English and Hindu

Benefits at Gap Inc.

  • One of the most competitive paid time off plans in the industry
  • Merchandise discount for our brand products at franchise stores and their websites
  • Comprehensive health coverage for employees, same-sex partners and their families
  • Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program
  • Comprehensive benefits to support the journey of parenthood
  • Retirement planning assistance
  • See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Human Rights Campaign for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.