Warehouse Supervisor

Recruiter
Neiman Marcus
Location
Pittston, Pennsylvania, United States
Posted
05 Mar 2022
Closes
08 Sep 2022
Ref
20394
Level
Manager
NEIMAN MARCUS GROUP

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Requires attention to detail and ability to work independently
  • Recruit, interview and hire associates.
  • Maintain daily productivity, metric goals, and monitor attendance of department.
  • Coach, motivate, and counsel associates as needed
  • Provide training and information to improve accuracy and efficiency
  • Be proactive in cross training and keep detailed records of skill set on each associate
  • Ability to multi-task, have strong communication and organizational skills
  • Plan daily work flow, assignments, and priorities
  • Work with other departments to coordinate flow through the facility to meet distribution goals
  • Maintain communication with manager regarding all department activities and issues.
  • Ensure all safety guidelines are followed and a culture of safety is present in work area.
  • Ensure all administrative tasks are completed as assigned.
  • All other duties as assigned.
  • Creating, managing, and supporting recognition and communication programs


SUPERVISORY RESPONSIBILITIES

  • Oversees associates in variety of roles across department.
  • Review quality performance scores and coach associates as needed.
  • Update communication board within department by EOD to assign workload to associates
  • Evaluate workload and make resource adjustments


TRAVEL REQUIREMENT

At Neiman Marcus Group, we have invested heavily in measures aimed at keeping associates and customers healthy during the COVID-19 pandemic. Business travel (domestic or international) is limited to fully vaccinated associates at this time. Therefore, the candidate that is hired for this position must be fully vaccinated on his or her first day of employment. An individual is considered fully vaccinated two weeks after receiving both doses of the Pfizer or Moderna vaccines or the single-dose Johnson & Johnson vaccine, and including a booster if it has been more than five months since the original vaccine series for Pfizer, six months since the Moderna series, or two months since the single dose of the Johnson & Johnson vaccine."

Domestic travel is anticipated up to 50% of the time during first 6 months of employment.

EDUCATION and/or EXPERIENCE

Bachelor's degree from a four-year college or university; or two or more years related experience and/or training; or the equivalent combination of education and experience.

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