Senior Communications Manager - Spokesperson Transformation & Culture (all genders)

16 Mar 2022
08 Jun 2022
We're looking for an experienced communications professional to take responsibility for driving forward our transformation and culture communications and act as a global spokesperson on these topics. The spokesperson "Transformation & Culture" is located within the Media Relations team with its home base at Zalando's headquarter in Berlin, Germany. You will focus on strategic and culture-related communication ranging from change communication, people and company topics to subjects related to Zalando's strategy and DNA such as the way we work and Diversity and Inclusion.
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:
Our employee resource groups:
  • You help translate a crucial part of the Zalando strategy into corporate stories that resonate with international media.
  • You develop, align and implement strategic corporate communication stories and position Zalando as a thought leader within the industry.
  • You take the lead to explain and discuss Zalando's DNA and culture.
  • You are experienced in risk and change communication and you know how to handle sensitive topics confidently.
  • You will advise on key messages, channel their usage, craft compelling stories, identify opportunities in corporate media and hijack news and/or mitigate potential risks.
  • You provide guidance and coaching to managers, supervisors, senior leaders, on communication strategies.
  • Bring the outside in: you keep up to date with market trends and developments around employee engagement and use it to try and drive new ideas and fresh formats.
  • You steer multiple projects simultaneously with excellent stakeholder management up to management board level and do not lose sight of your target if frameworks change.
  • You take a very strategic approach to communication and are experienced in risk and transformation communication coming from the field of media relations/corporate communication/journalism
  • Excellent written and spoken German and English.
  • Strong sense of ownership and responsibility, innovation and attention to detail
  • Resilient network among relevant media outlets and thought-leading journalists
  • Excellent project management skills, curiosity, creative thinking and strengths in execution
  • Extensive relevant communications experience in a fast-paced environment
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance for internationals
  • Home office equipment available for hybrid working, to support you working from home
  • Hybrid working model with 60% remote per week
  • Opportunity to work from abroad for 30 (working) days per calendar year

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute
It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

Follow us on Instagram:

Please note that all applications must be completed using the online form - we do not accept applications via email.

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