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Head of Commercial Pricing (all genders)

Employer
Zalando
Location
Berlin
Closing date
18 May 2022

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Job Details

THE ROLE & THE TEAM
As the Head of Commercial Pricing you will define, implement and oversee pricing strategies that will directly impact the >48 million Zalando shoppers across our 23 markets as well as categories on the platform.

You will be responsible for the seamless price steering of the business, taking investment decisions worth +1Bn EUR. Taking full ownership of the processual/ operational excellence and the implementation of global pricing projects and initiatives, you will foster a data-driven mindset, closely collaborating with our Analytics, Product and Tech teams.

You will lead, grow and mentor a team of ~20 Pricing Managers & Leads, shaping the vision and roadmap of the team. Working closely with senior leaders across the organization, you will take decisions for the benefit of our diverse customers, impacting the top and bottom line of our company, and of course the countless internal teams working with the commercial pricing teams.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHY YOU SHOULD BE INTERESTED
  • You will define and implement overarching pricing strategies that allow us to win locally in every market, taking customer preferences and competitive positioning into account
  • Use analytics, evidence and learnings to make day-to-day pricing decisions, considering trade-offs vs. multiple objectives
  • Implement sales events (such as Black Friday) in line with our platform strategy and engage with Zalando customers to positively impact customer lifetime value
  • Drive company wide pricing projects contributing to our group strategy, generating top and bottom line impact of multiple million EUR
  • Implement efficient operational processes leveraging our technology to steer the business using pricing and promotions as a lever (e.g. commercial planning, forecasting, price materialization)
  • Expand organizational awareness and knowledge of pricing as a demand driver through effective collaboration and leadership
  • Lead, mentor and empower your team of pricing leaders and managers
WE'D LOVE TO MEET YOU IF
  • You have proven People & Business leader with 8+ years of commercial/strategic pricing experience (preferably within E-commerce or Consultancy) and ideally 4+ years of people leadership (leading leaders considered a plus)
  • Strong quantitative educational background demonstrated by a degree in Economics, Mathematics, Physics, Computer Science, Business Administration (Quantitative field) or similar
  • Excellent business acumen (ideally gained in an e-commerce/retail environment) with strong knowledge about the relevant KPIs and their financial implications
  • Strong analytical mindset with the ability to transform data/insights into strategies putting the customer to the spotlight of our actions
  • Ability to synthesize the simple solution in a highly dynamic & complex environment
  • Excellent communication skills (both written and verbal) with the ability to draft compelling strategies in close alignment with multiple and diverse stakeholders from all seniority levels
  • Collaborative mindset embodying High Challenge, High Support when working with your team and stakeholders alike
  • Proven track record of leading & managing a high-performing team in a matrix organisation
ZALANDO BENEFITS
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

Wellbeing
  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility
  • Flexible working hours
  • Relocation assistance for internationals
  • Home office equipment available for hybrid working, to support you working from home
  • Hybrid working model with 60% remote per week
  • Opportunity to work from abroad for 30 (working) days per calendar year

Financial
  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

Family
  • Employee parents’ forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute
ABOUT ZALANDO
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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