Logistics Coordinator - FARFETCH

PT Porto
28 Mar 2022
10 Jun 2022
Full Time
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.


We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.


Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. You can have an informal meeting in the treehouse or play the piano during your lunch break!


A brand new role to sit within our Logistics team, we are looking for a Logistics Coordinator to work from our PT location. You have have strong data and analytical skills & logistical experience to work closely with the wider business and our 3PL partners to move inbound stock stock for our partners from our suppliers to our global fulfilment sites, to resolve customs border issues and to motor the day to day operation, providing reporting to the business and addressing any backlogs and delays to allow process improvements and faster speed to market.


    • Resolving and motoring customs border issues to allow stock to flow freely.
    • Implementing new processes concerned with the reporting of stock movement wherever there is room to improve.
    • Partner with internal stakeholders across the Farfetch Group such as the Operations, supply chain and external stakeholders, to gain insight of current challenges and risks to compliance.
    • Carrier management and arrangement of movements of inbound stock and stock transfers between locations.
    • Onboarding of new vendors and partners.
    • Champion 7 of our our ERP and WMS systems to ensure all data uploads are correct.
    • Communicate with parties external to the organisation (carriers, suppliers, Brands) and internally (Retail, Finance, Tech, Operations across Browns and Farfetch).
    • Assist inbound bookings team to ensure timely and smooth deliveries.
    • Assist with wider business ad-hoc reporting requirements.


    • Analytical, able to interpret opportunities, trends and issues in data.
    • Good understanding of Logistics and border/tariff rules.
    • Understanding of warehouse operations and processes and the wider logistics environment.
    • Experience in Retail and E-commerce, with particular focus on multi-channel environments.
    • Excellent communication skills.
    • Problem solving mindset.
    • Ability to think strategically and innovatively and to that in to a viable, operational plan.
    • Professional demeanour, reliable, flexible, strategic with a hands-on approach, with the ability to perform under pressure.


    • Health insurance for the whole family, flexible working environment and well-being support and tools
    • Extra days off, sabbatical program and days for you to give back for the community
    • Training opportunities and free access to Udemy
    • Flexible benefits program
    • FARFETCH Equity plan


    • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

We are looking for an organised and enthusiastic Logistics Coordinator who will act as a liaison between our 3rd party warehouse, the wider operations department, our Commercial and Buying teams and our suppliers.${description2}