Sr Technical Services Specialist

New Delhi, India
31 Mar 2022
31 May 2022
About Banana Republic

Banana Republic was founded with an explorer's spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.

We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what's next.

About the Role

In this role, you will provide technical inputs and suggestions in the areas of sewing, construction, fitting and grading. You will be responsible for training to expand vendor fit and construction capabilities in support of vendor fit empowerment. In addition, you will be responsible for fit and construction risk management, troubleshooting fit issues as needed throughout the development and approval process and partnering with the Product Quality Assurance team on production issue resolution as required.

What You'll Do

  • Responsible for fit & construction risk management including training & empowering vendors' fit technicians through onboarding, training and monitoring vendor performance to conform with Corporate/brand standards and Fit related SOPs
  • Ensure that garment samples conform to corporate specificationsequirements by conducting fit & pattern evaluations, as defined by brand needs to uphold our Brand Power
  • Resolve technical issues and provide technical advice & guidance to merchants/ factories to ensure that samples meet defined standards
  • Partner with the Quality Assurance team to improve quality in the areas of sewing and construction, fitting, pattern and grading
  • Follow up on Distribution Centre/in market issues along with reporting and keeping track of ongoing initiatives
  • Facilitate between Category management and Product Quality Assurance for communicating styles/programs of high risk
  • Develop communication skills to Speak with Candor and exchange complex information

Who You Are

  • Apply fully functional professional knowledge in garment construction & pattern making and subject matter expert who is well versed to understand and explain pattern corrections to vendor fit technicians
  • Qualification in textile, fashion or related discipline preferred
  • Systems Knowledge: MS Office (PPT, Visio, etc.). Experience in 2D/3D pattern systems preferred
  • Business Performance Improvement - proven track record of improvement based on fact based analysis or benchmarking
  • Anticipate operational/program issues and develops preventative measures

Benefits at Banana Republic

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Human Rights Campaign for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.