CRM Intern - FARFETCH

Location
BR São Paulo
Posted
05 Apr 2022
Closes
07 May 2022
Ref
51688704-16ef-4f63-ae17-b00cdb93361d
Function
Marketing
Level
Intern
Hours
Part Time
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

FARFETCH FOR ALL

We care about you and your loved ones, both inside and outside of work. As you become part of the FARFETCH family, you'll receive a set of benefits that reflect our global community yet suit your local country. Our range of benefits include our equity scheme, annual performance bonus, flexible working, paid sabbatical opportunities, volunteering days and much more. We're a global community of diverse and talented people. We welcome difference and we empower individuality.

SÃO PAULO

Our São Paulo office is located in the heart of the city, a region full of cultural spaces and history. The office houses several different teams, from Operations to Technology. We have an auditorium where we can host presentations, lectures and fun activities!

THE ROLE

You will improve customer value and lifecycle customer relationships by improving and supporting communication of the Access loyalty programme and promotion aligned with Farfetch global.

WHAT YOU'LL DO

    • Measure, plan and organize promo initiatives across multiple areas to drive revenue and increase retention.
    • Understand customers journey to support the team to find out opportunities to be in contact with them in order to increase customers engagement, loyalty and sales;
    • You will be an important contact of the global Trade team to make sure that local promotions are communicated and that all FFBR teams are aligned.
    • You will adopt and adapt sales season/activities according to the region's particularities.
    • Execute operational inputs in the system to make sure promos go on air accordingly.
    • Understand the Marketing Calendar and produce detailed trade forecasts ensuring all teams are aware of upcoming activity, targets and actuals
    • Support the area manager to make sure the promotion budget is on target.




WHO YOU ARE

    • Undergraduate degree in relatable areas, either Business Administration or Marketing;
    • Proactive with strong analytical and problem solving skills
    • You have a passion for the customer, principled thinking, bold innovation, ease of interacting with different areas and a mentality of starting with the customer first.
    • You speak fluent Portuguese and advanced English;
    • Intermediate Excel skills (pivot tables, if, vlookup);


EQUAL OPPORTUNITIES STATEMENT

    • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.


If you are an energetic college student who loves fashion and want the opportunity to learn and work with the leading technology company in the luxury industry, come join us in doing what's never been done before!${description2}

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