Full Time Selling Manager

Ralph Lauren
Mebane, North Carolina, United States
05 Apr 2022
07 Jun 2022
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview
As the Selling Manager, you will actively contribute to the Store Management team by carrying out strategic business plans that ensure a profitable business's success. This will achieved by campaigning RL's new ways of selling tools while managing tasks, goals, and priorities set for sales team.

Essential Duties & Responsibilities

• Support Store Management in analyzing business trends and with the execution of business initiatives for your store location
• Understand and communicate sales and profit performance tools and resources to the store team
• Contribute to a consistent customer experience that is aligned with RL brand expectations and the store vision by handling customer complaints and resolving customer service opportunities before and when this arise
• Support company initiatives in talent development by providing engaging feedback and coaching conversations to Brand Ambassador population.
• Participate in the recruitment and interview process as needed, supporting Store Management to build and develop a team with the customer at its core, who can deliver the store vision
• Participate in ongoing feedback around Store's Performance including product wins and opportunities through weekly recaps shared with District Directors
• Maintain exceptional productivity and store standards are met through company initiatives, including inventory control and operational management
• Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business results
• Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas

Experience, Skills & Knowledge

• Retail Management experience in similar industry including high-profile specialty Retail environment
• Ability to communicate effectively with both customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business
• Prior Business acumen or retail math is a plus
• Strong time management paired with strategic business planning skills are a must

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