Product Manager - Order Management

New York, New York, United States of America
06 Apr 2022
17 Sep 2022
Full Time

Are you an innovative and insightful thinker who likes solving complex business problems?

Have you facilitated cross-functional teams focused on achieving Consumer outcomes that utilize Digital Commerce products?

Do you have a deep understanding and a passion for Agile Product Management?

If so, PVH TPG is looking for you!

PVH has embarked upon building a Global Digital Commerce platform, a world class ecosystem focused around the needs of our customers, while also being operationally efficient. In your new role within the Global Digital Commerce team, you will have the opportunity to help define and shape the future of Digital Commerce across all of PVHs brands and across the globe.

PVH is one of the world's largest global apparel companies. With a history going back over 135 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the world's largest global apparel companies. We own and market iconic brands like CALVIN KLEIN and Tommy Hilfiger, and, in addition, market a variety of goods under our own and licensed brands. We are over 35,000 associates operating in over 40 countries.

The Product Manager for Order Management will be the direct liaison to Global Digital Commerce business, process and technology partners across PVH brands, helping to analyze, craft, and prioritize solutions to our Consumer's most impactful problems. You will collaborate with technical and non-technical stakeholders to translate business needs into technical product requirements, and work with engineering team(s) to build and deliver world-class technology solutions.You will also collaborate with other Product Managers, engineering teams as well as external partners to drive end-to-end execution enabling and measuring business value.

You will collaborate with experts in the digital commerce space to develop innovative digital order management solutions within the customer checkout and order management experience across technology platforms. The team is leveraging the best-in-class digital commerce tools, and you will have the opportunity to hone you experience with them and help evolve our application of them.


  • How you'll work with Business teams:
    • Drive strategy, innovation, and delivery of product scenarios and contribute to the overall vision and success of PVH
    • Launch new features/capabilities, drive adoption, and evaluate their success
    • Continuously engage with Product users, partners, and communities to understand their priorities, challenges, and design solutions
    • Develops partnership with Business Product Ownerto facilitate cross-functional roadmap, prioritization & recommendations for Global Digital Commerce "product" increments
    • Proposes product priorities, roadmap & value proposition to governance / steering / operating committee(s), demonstrating product offering, return on investment and remaining product life value

  • How you'll work with Technology teams:
    • Understand and share how the product integrates with PVH's technology over time
    • Drive a result driven culture - Using your Product skills, create measurement driven initiatives in which to validate experiments
    • Work effectively across teams and geographies, creating alignment and influencing stakeholders of all levels and of all disciplines across PVH/TPG
    • Create clarity and alignment on vision, develop a prioritized roadmap, manage dependencies, and mitigate risks

  • What you'll work on:
    • Product management through entire lifecycle - Ideation, Business case creation, KPI definition story facilitation, prioritization, building for outcomes, reporting on effectiveness through analysis & clear financial management
    • Provides insights on business value while considering engineering feasibility / effort
    • Partner with and facilitate the ceremonies of scrum teams, playing an active role in mitigating impediments impacting successful team completion of defined goals
    • Stays connected with industry experts & strategic partners, understanding emerging capabilities, trends, & competitive landscape
    • Report on Product velocity, value and project status regularly to business and TPG stakeholders



  • Passion for solving customer problems through innovation. Proven track record of building products that customers love
  • Experience building products with diverse engineering teams and stakeholders, collaborating and negotiating across teams
  • 5+ years' experience with Digital Commerce ecosystems in the Retail Industry.
  • 7+ years' experience in a Product Owner/Manager role, preferably working with Digital Commerce and Order Management but not required
  • Strong analytical, mathematical and logical thinking
  • Experience identifying use case opportunities for Digital Commerce and Order Management, building POC's to prove out value and justify investment
  • Excellent interpersonal, written and verbal communication skills; demonstrated ability to develop strong relationships with and effectively communicate complex ideas to technical and non-technical audiences
  • Demonstrated ability to communicate, engage and manage through influence across a large global organization
  • Excellent project management (Agile) and time management skills

B.S. degree in a technical field or equivalent work experience

  • Strong knowledge of Retail Digital Commerce capabilities including
    • Cloud based Commerce Platform (Salesforce a plus)
    • Globally Distributed Order Fulfillment and Management
    • Payment Services and Fraud Detection
    • Customer Service
    • Returns Management
  • Strong hands on experience with product management tools including Jira (or similar)
  • Project Management, resource utilization and experience building accurate project timelines / budget requirements


PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant's current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH

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