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Mgr, Omni Experience - 11215 Metro Pkwy

Employer
Chico's
Location
Fort Myers, Florida, United States
Closing date
21 May 2022

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Function
Marketing
Level
Manager

Job Details

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

POSITION OBJECTIVE:

This position is responsible for implementing FAS strategies and project management that directly impacts the evolving Customer and Associate Experience to include Omni Integration, personalization and standardization. Ensures projects remain on schedule, within budget, and successfully rolled out. This role includes heavy system administration/configuration, maintaining strong working relationships with store support partners, cross-functional partners and outside vendors.

FUNCTIONAL RESPONSIBILITIES:
  • Responsible for FAS projects directly impacting both the Customer and Associate experience. Effectively manages projects to ensure all Brands and Headquarter partners are appropriately represented and have a voice in all decisions.
  • Closely collaborates and communicates with cross-functional teams for both Store and Associate impacting projects. Acts as a consultant to these departments to ensure Chico's FAS initiatives are appropriately communicated and executed to meet business objectives.
  • Maintains effective vendor relationships to ensure Chico's FAS stays current with system upgrades, enhancements, and within budgetary guidelines. Supervises the management of vendor resources, as necessary, to ensure on time delivery of all project deliverables.
  • Collaborates with store support partners in establishing an implementation program that supports project timeline and maximizes store level adoption.
  • Works in tandem with IT team to ensure business and technical project timelines are aligned and that operations resources and information is available to accommodate project due dates.
  • Creates and utilizes project organization tools to keep project deliverables on schedule and track progress. Ensures all due dates are met and manages projects within budget and scope.
  • Recommends and participates in creation of store associate training materials for projects.
  • Ensures all policy, procedures, and training materials are updated as impacted by projects.
  • Communicates clear and concise project updates to all levels of the organization.
  • Project manages and oversees all field FAS events and meetings.

QUALIFICATIONS:
  • Bachelor's degree required
  • 5+ years management experience in a retail or corporate capacity
  • Project leadership or management experience
  • Excellent process and time management skills
  • Strong business acumen and organizational agility
  • Proven ability to deliver results through collaboration
  • Proficient in MS Office 2000 or later systems, specifically Word, Excel, and PPT
  • Proficient in Adobe Indesign


Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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