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Manager, Operations Strategy

Gap Inc.
Hong Kong, Hong Kong
Closing date
12 Jul 2022

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Job Details

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

The role is responsible to develop robust and executable brand sourcing strategy (inclusive of vendor, mill, and production country) based on commodity and macro-economic drivers, evolving geo-political situation and brand long term needs of speed, cost, innovation and flexibility. Overall goal is to mitigate foreseeable risks in supply chain and reconfigure the supply chain for future business needs while working with product stakeholders.

What You'll Do

Risk mitigation plan
  • Develop comprehensive understanding of current supply chain risks
  • Build clear strategies to mitigate risks and align with business stakeholders on any business implications
  • Project manage operationalization of risk mitigation plans inclusive of COO shifts

Establish Supply Chains inline with business long term plans
  • Comprehensive COO, Vendor and Mill strategy to best fulfill business needs of cost, speed, flexibility and innovation
  • Build long term plans by key COOs and regions
  • Assess supply chain configuration to unlock speed and responsiveness
  • Plan and assess strategic investment / capabilities roadmaps

Strategic Cost Negotiations
  • Identify, Implement and track MOU opportunities inclusive of clear strategies to consider fixed costs vs indexing based on market situation
  • Manage RFPs in collaboration with business partners

Macro Factor Management
  • Track commodity market and analyze macro factors relevant to category on an ongoing basis
  • Establish seasonal Net Macro Guidance and multi- year cost projections

Support Corporate Initiatives
  • Support Gap Inc. sustainability initiatives (e.g. PACE, BCI, Water Savings)
  • PLM implementation

Who You Are

  • Educational Qualifications- Master's or Bachelor's degree in business administration, statistics, operation/supply-chain management, or related discipline
  • Business Acumen - solid experience in supply chain knowledge
  • Planning & Organizing - proven experience in planning, prioritizing and adapting to change while achieving and maintaining results for multiple projects
  • Business Performance Improvement - proven track record of improvement based on fact-based analysis or benchmarking
  • Excellent Communicator - proven capability to communicate and present effectively adapting to the audience needs.
  • Analytical Skills- Possess strong data analytical skills and ability to identify trends
  • Collaboration- Proven ability to influence and make decisions cross-functionally in a matrix environment where speed and cultural sensitivity is crucial.
  • Problem Solve & Drive results- proactively solve problems and effectively manage multiple challenges. Can see a problem from multiple angles and provide viable, innovative options for resolution
  • Resourcefulness - experience managing dynamic projects that require the ability to flex as obstacles are presented

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Human Rights Campaign for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.


Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands — Gap, Banana Republic, Old Navy, Athleta and Intermix.

Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.

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