Director PMO Digital Product Creation

Gap Inc.
San Francisco, California, United States
09 Apr 2022
03 Jun 2022
About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

In this role you'll work front and center in defining the best path forward for our company. Through rigorous analyses, focus on our customers, creative thinking, and deep partnership with the business, we develop the strategic direction for our portfolio of brands. We are responsible for the definition and evolution of our overall corporate strategy, for identifying organic and inorganic growth opportunities where we can create structural advantage, and for preparing and supporting our C-Level executives for key stakeholders meetings.

What You'll Do

  • Oversee program planning by working with and advising business stakeholders and other functional partners and ensure relevant programs/projects are on track, including budget, timeline and scope, anticipating roadblocks, and proactively addressing risks and issues.
  • Partner with brands' digital product creation (DPC) leaders and across functions, to define program/project scope, meeting cadence and RACI and to establish the optimal engagement with stakeholders.
  • Understand the end-to-end view of the product creation technical environment, and help translate business needs into associated technologies, in partnership with our Technology and Product Development teams.
  • Develop and manage an overall program roadmap, and oversee brand teams, building capabilities, and defining a path to accelerate the deployment of capabilities at scale. Focus on process improvement and design thinking to assist teams to uncover how digital enables the workflows of the future, driving to more efficiency and better results.
  • Provide visibility to program progress by developing and maintaining status and progress updates, tracking KPIs and value creation, and ensuring consistency of approach and focus.
  • Proactively build partner relationships with program business leaders, functional SMEs, and other DTO leaders and drive the expansion of DPC capabilities by synthesizing lessons and enabling the application across brands.
  • Partner with change management team to develop and execute a change management strategy and communications and supervise manager-level resources, responsible for project management of subordinate projects within the program.

Who You Are

  • Significant professional experience in strategy/management consulting, retail/consumer products, apparel manufacturing or similar strategic role preferred.
  • Experience in program management and leading PMOs in large, complex organizations, working in cross-functional teams, influencing and interacting with all levels of the organization, including senior leadership
  • Track record in large-scale transformation efforts, with an expertise in operationalizing program management governance and RACI ,awareness of program/project best management practices, including agile, and knowledge of applicable frameworks, tools and technology solutions.
  • Experience in digital transformations, and digital product creation, ideally with experience with 3D product design and Product Lifecycle Management (PLM) tools and processes
  • Strong relationship-building skills and experience working closely with senior executives and cross-functional partners to influence strategic agendas and operationalize key strategic initiatives.
  • Willingness to "get one's hands dirty" to deeply understand and drive program deliverables, write executive presentations and manage projects directly if applicable.
  • Demonstrated curiosity and motivated to learn quickly

Currently, job duties are being performed remotely. However, the Company may in the future require you/this role to be in the office on a full-time or part-time basis. Pursuant to Gap Inc.'s policy, all employees who wish to enter Gap Inc.'s San Francisco Bay Area, New York, and Albuquerque office buildings will need to be vaccinated, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability or for a sincerely held religious belief.

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Human Rights Campaign for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.