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Executive, Wholesale

Employer
Tory Burch
Location
Hong Kong, Hong Kong
Closing date
18 May 2022

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Job Details

JOB SUMMARY

JOB DESCRIPTION

RESPONSIBILITIES

Account and Order Management
  • Direct liaison with NY-based Customer Service on partner orders and any systems-related tasks/questions/deliverables
  • Support Director, Wholesale, Asia in account management including communication with accounts
  • Know competitive sales information
  • Have view of market and product that is driving sales
  • Compile competitive sales information
  • Communicate with account about order issues and discrepancies
  • Review order and make preliminary recommendations of any suggested changes
  • Own set up of new partners/doors in all systems & troubleshoot
  • Consolidate product training materials and conduct training to accounts
  • Manage orders in Airtable for digital assets


Reporting, Analytics and Financial Planning
  • Data compilation of information from accounts
  • Analyze data and reports and consider actions that could be taken
  • Actualize plans
  • Maintain data related to account
  • May support Account Manager/Director on OTB


Assortment Planning
  • Pull and compile previous sales data, then review and make call outs to shape assortment planning
  • Own centralized markdown list for partners to reference


Market
  • Partner with Account Manager to execute order upload/updates, reconciliation, and relevant buy sheet files necessary for Merchandising, Production, Customer Service, and wholesale partners under tight timelines and time zones
  • Organize and plan for account needs to help influence market
  • Coordinate across International Wholesale team to ensure all needs are met


Business Development
  • Compile and organize information to support BD analysis


Cross-functional Partnership
  • Schedule meetings with cross-functional partners
  • Support follow-up on key points and actions related to cross-functional initiatives


Logistics
  • Communicate with both internal & external parties on all production & shipping issues
  • Organize and lead any outstanding follow ups and exceptions-based Logistics needs with wholesale partners and/or the warehouse(s)
  • Ensure in-season monthly shipping targets are met and manage risks and opportunities with Planning and Logistics teams


EDUCATION & PRIOR EXPERIENCE
  • Degree holder in relevant disciplines
  • Has 3-5 years of retail/wholesale/travel retail work experience in the luxury/fashion retail sector
  • Possesses account management experience
  • Excellent organizational skills and time management
  • Excellent interpersonal skills to provide excellent customer service
  • Proactive, presentable, self-motivated, team player and problem solver
  • Able to work under pressure and to meet deadlines
  • Excellent data analysis skills and multi-tasking skills
  • Excellent command in English & Chinese, knowledge of other Asia languages is a plus
  • With SAP experience is a plus


Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com .

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