Learning and Development Manager

FIGS is a direct-to-consumer healthcare apparel and lifestyle brand that celebrates, empowers and serves current and future generations of healthcare professionals. We are committed to helping these Awesome Humans look, feel and perform at their best - 24/7, 365 days a year. We create technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. In doing so, we have redefined what scrubs are — giving rise to our tagline: why wear scrubs, when you can #wearFIGS?

We are looking for a Learning & Development Manager to join the People team. In this role, you will work directly with the VP, Talent to execute the FIGS learning & development strategy and roadmap. You will design and facilitate learning and development programs, manage external vendor relationships and define the L&D measurement strategy. The right person for this role has demonstrable experience in crafting and facilitating training programs for team members and leaders in a fast-growing and geographically diverse organization. If you are someone who brings creative ideas to the table, has a demonstrable track record for implementing those ideas, and you gain personal satisfaction from seeing others succeed through development, then this is a phenomenal role for you.

What you'll do

• Maintain a high level of understanding of FIGS business strategy and team member development needs; support these strategies by developing comprehensive learning and development plans that align with needs and the L&D strategy.
• Conduct needs analysis, identify gaps, and provide appropriate recommendations for learning & development solutions.
• Facilitate learning programs for multiple audiences, such as team members, teams, and leaders.
• Apply learning models to develop programs, benchmark best practices/trends, and maintain knowledge of approaches to provide learning solutions that create lasting impact and promote in creating the culture of a learning organization.
• Identify best in class external learning partners and maintain superb partner relationships.
• Work with HR Partners and other partners that help you to build and implement custom learning solutions.
• Develop the metrics and the means to assess and track the effectiveness of learning programs.

Qualifications

• 5 + years of experience facilitating and developing in person and virtual Learning programs.
• Bachelor's degree in Instructional Design, I/O Psychology, Consulting, Training and Curriculum Development, Communications, or related field required.
• Experience consulting on learning and development (contracting, needs analysis, and action planning) and adjusting approach to meet the needs of learners.
• Excellent influence, communication, project management, and interpersonal skills.
• Experience working with business leaders and experts to build innovative learning solutions.
• Experience with Google Suite, especially Google Slides.

Other must haves

• Entrepreneurial mindset
• Experience with Learning Management Systems

A little bit about us...

The medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS' foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS' Technical Collection fabric is wrinkle resistant, moisture-wicking, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

FIGS' Threads for Threads initiative is central to our mission. FIGS has donated hundreds of thousands of scrubs to healthcare providers in need around the world.