Assistant Web Producer - Digital Production (Remote)

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.

About the Role

This position is responsible for the executional quality of approved marketing content in email. This candidate will be fluent in QA processes and will advocate for flawless execution. Gap's Digital Brand Production team is the first line of defense for tool issues and engages technical & product support partners to drive timely resolutions to minimize any impact to daily operations.

This role is based out of the San Francisco office. Currently, job duties are being performed remotely. However, the Company may in the future require you/this role to be in the office on a full-time or part-time basis. Pursuant to Gap Inc.'s policy, all employees who wish to enter Gap Inc.'s San Francisco Bay Area, New York, and Albuquerque office buildings will need to be vaccinated, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability or for a sincerely held religious belief.

What You'll Do

• Builds error-free email content adhering to email quality standards
• QAs test email proof in preparation for cross functional review
• Reviews email proofs for accuracy of the overall customer experience
• Supports change-execution in reaction to business needs
• Works closely with cross functional teams to understand timelines and schedules while maintaining individual daily and weekly task schedule to deliver on time and effectively meet deadlines
• Escalates issues and recommendations with an appropriate level of urgency by working efficiently with business partners to resolve
• Proactively and clearly communicates with Producers to deliver content setup in a consistent and timely manner
• Eager to learn more about brand business, processes, and systems while working with manager to define improvement areas where needed

Who You Are

• Bachelor's Degree or equivalent work experience.
• 1 year of detailed task planning and execution experience with related experience in retail/ecommerce.
• Basic understanding of content management processes, tools, and technologies, preferable in the retail or ecommerce space.
• Ability to support multiple concurrent tasks in a fast-paced environment with minimal supervision under tight deadlines.
• Strong writing, communication, and organizational skills, as well as an awareness and understanding of team dynamics.
• Experience with organizational programs (Microsoft Office, AirTable, etc.).
• Emotionally adept with poise under pressure.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Human Rights Campaign for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.