Supervisor M/F

Job description

We are looking for a Supervisor to achieve personal and store goals, and to develop lasting client relationships. To provide staff supervision and guidance, complying with all company policies, procedures and directives.

Sales & Service

• Actively sell in a professional and friendly mannercontributing to the development of the turnover.
• Achieve individual sales targets by demonstrating a passion for the product, our brandand its values.
• Introduce our collection to clients with confidence and ease.
• Engage with our customers to the highest standard, exceed their expectations by going the extra mile and building strong customer loyalty.
• Build and maintain repeat clientele by utilizing the stores client book.
• To always use initiative to be a senior leader amongst the Sales Team, and support them in development and achieving their own business goals.
• To become an expert on the Sandro Customer Journey and lead by example.
• To run the sales floor when requested by the management team ensuring the slick operation, clear communication and sales driving hours whilst maximising conversion opportunities with the team.

Product

• To provide accurate and informative product knowledge including the features and benefits of the products available.
• Promote the brand, products and services at all times.

Operations

• Ensure sales transactions are processed with care and attention
• Adhere to stock control procedures
• Assist in the maintenance of all merchandising/visual directives adhering to the Company guidelines/expectations
• Ensure the sales floor is neat, clean, organized and reflects the correct visual image at all times
• Support the management in ensuring the team are trained and understand all till and cash handling procedures

Teamwork

• Work as an effective part of the store team
• Demonstrate flexibility in order to meet store needs
• Build professional and effective relationships that support team goals
• Support all team members in achieving team goals through professional and effective relationships
• Communicate team goals and objectives in the absence of your management team

Profile

• Sales and target driven
• Customer service focused
• Planning and organization skills
• Passion for fashion
• Highly motivated

Job location

Job location

Europe, United Kingdom, Ashford

Applicant criteria

Minimum level of education required

N/A

Minimum level of experience required

1 year or more