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Manager, Talent Acquisition - Bergdorf Goodman Stores

Neiman Marcus
New York, New York, United States
Closing date
8 Dec 2022

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Human Resources

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and, catering to loyal luxury customers globally. NMG also owns five Last Call stores and, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.


The primary purpose of this role is to serve as a consultative and strategic partner in the development and execution of Talent Acquisition strategies that align to the company's key business drivers. This includes partnering with business leaders, HR Business Partners, Store Leadership, and corporate teams to craft and execute talent acquisition strategies to identify top talent for the Bergdorf Goodman Stores. The individual in this role utilizes their knowledge of business operations and people practices to promote company strategies, priorities, culture, mission and values and align HR Talent Acquisition capabilities to organizational needs.

  • Partner with, influence, and serve as subject matter expert resource to advice business leaders and HR business partners on recruitment strategies, plans, and practices to ensure achievement of overall business objectives.
  • Work with the Store and Human Resource Leaders to build out recruitment strategies and marketing strategies for all roles within the BG Stores umbrella.
  • Develop talent sourcing strategies & passive recruiting programs to effectively network and identify internal and external talent pipelines for relevant positions.
  • Proactively provide diverse candidate pipelines, understanding diversity & belonging is at the core of recruitment.
  • Provide a high touch candidate experience to both active and passive candidates throughout the recruitment process.
  • Lead, plan, organize, implement, and evaluate talent acquisition strategies ensuring alignment with business strategy for assigned divisions.
  • Support and champion a recruitment branding strategy to effectively attract top talent by building awareness and promoting localized recruiting efforts through social media channels.
  • Leverage data analytics, insights, and macro-economic trends to better understand the external market as well any internal improvements needed to hire talent effectively and efficiently.
  • Collaborates closely with internal partners to align operational excellence of the talent acquisition function to ensure seamless, effective service experience for employee and hiring managers.

  • 6+ years of experience in Talent Acquisition supporting a retail or field environment
  • A customer-first mindset who delivers exceptional and high-touch candidate experiences to both their internal stakeholders and external candidates
  • Consistently striving for an all-inclusive approach to talent, digging within networks to find & engage the best talent within the industry
  • The innate ability to listen and understand how to read between the lines
  • An empathetic person who embodies our corporate mindset of Belonging and Leads with Love in all aspects of their work
  • Experience with Microsoft tools and applications; including advance skills in MS Excel
  • Must have a strong knowledge of Omni-Retail, Retail Stores and/or Retail field operations and staffing solutions experience.

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