Digital Technology Product Manager, Home (North America)

Ralph Lauren
New York, New York, United States
20 Apr 2022
06 Aug 2022
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Any offer of employment is contingent upon proof of full COVID 19 vaccinations upon hire. Accommodations due to medical or religious reasons will be evaluated in compliance with the law.

Position Overview
Ralph Lauren is seeking an analytical, organized, and collaborative Product Manager to join our growing team. This role will be responsible for the product strategy, roadmap, and performance of key digital products and capabilities for Ralph Lauren's global digital business and will bring together business, technology, and user experience partners in order to devise, define, and deliver products that drive business and customer objectives. A deep experience e-commerce and digital consumer experiences across devices and platforms is required with the ideal candidate being curious, innovative, and excited to use data to drive decisions.

Essential Duties & Responsibilities

* Lead and/or work within a cross-functional, highly dynamic, and multi-disciplinary team to develop new digital products and functionality from discovery, requirements definition, UX design, build, and testing through to launch and iteration.
* Provide product vision and direction for key product capabilities, working closely with partners to understand business and customer needs in order to deliver revenue generating, best-in-class user experiences.
* Manage a robust backlog of ideas and the product roadmap with the PMO and various business and marketing teams globally, prioritizing and assigning features to specific releases to meet key objectives.
* Translate roadmap into detailed requirements that provide clarity to complex problems and work with user experience/design, technical architecture, engineering and QA to execute and deliver high-quality products.
* Monitor key performance indicators and customer satisfaction to analyze product performance and measure success against goals, in turn identifying opportunities for improvement and growth.
* Collaborate closely with stakeholders, developing and nurturing relationships in support of multiple lines of business.
* Communicate within the cross-functional team and on behalf of the team to stakeholders and executives, ensuring alignment on goals and tactics.
* Develop comprehensive knowledge of Ralph Lauren's customer and business as well as maintain an awareness of competitive products and industry trends to continually inform product direction.

Experience, Skills & Knowledge

* Experience and proven success in translating business strategy and analysis into successful digital consumer products
* Ecommerce and global product management experience preferred
* Strong project management skills managing multiple large projects with agile product management experience desirable
* Excellent communication/writing skills and effective at communicating with and presenting to business partners
* Comfortable in a highly matrixed, iterative development environment and good at balancing collaboration and advocacy
* High level of intellectual curiosity with knowledge of competitive products and industry trends.
* Highly organized individual with ability to provide consistent communication and project status updates
* Ability to effectively level set leadership expectations, identifying MVPs and future enhancements
* Prior experience within the Luxury Home Furnishing is a plus:
* Integration of high touch Home Delivery services
* Global order management and Drop Ship supplier solutions
* Implementation of digital tools and technology to support the commercial home business

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