Assistant eCommerce Manager-Client Data Analyst
- Employer
- Tiffany & Co.
- Location
- Shanghai, China
- Closing date
- 16 Jun 2022
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- Function
- Marketing
- Level
- Entry Level / Assistant
- Hours
- Full Time
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Job Details
General Summary:
Talent has an opportunity to redefine how consumers engage with extraordinary content and services. This position will drive the development and excellence in execution of E-CRM programs in China to enrich customer engagement and improve overall customer experience via achieving a more personalized consumer journey.
The person plays a critical role in the strategic development and execution of E-CRM management among all consumer touchpoints, workflow, analysis, and optimization - develop, manage, execute and optimize E-CRM campaigns - from acquisition through to repurchase.
Knowledgeable in customer segmentation, designing behavioral triggers, analyzing and reporting on delivery and providing post-campaign analysis, online channels' practice and data flow as well as data integration.
Talent has an opportunity to redefine how consumers engage with extraordinary content and services. This position will drive the development and excellence in execution of E-CRM programs in China to enrich customer engagement and improve overall customer experience via achieving a more personalized consumer journey.
The person plays a critical role in the strategic development and execution of E-CRM management among all consumer touchpoints, workflow, analysis, and optimization - develop, manage, execute and optimize E-CRM campaigns - from acquisition through to repurchase.
Knowledgeable in customer segmentation, designing behavioral triggers, analyzing and reporting on delivery and providing post-campaign analysis, online channels' practice and data flow as well as data integration.
Company
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