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Business Analyst

Leeds, United Kingdom
Closing date
28 Sep 2022

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Job Details


At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.


The Business Analyst will lead the collection, analysis and prioritisation of requirements for change within new Retail IT projects; focusing on meeting the goals and objectives of the business. You will primarily collaborate with designated business functions, Project Managers, Solution Architects and Solution Providers.

The Retail IT team has a global responsibility to support colleagues across the Burberry retail estate. With a focus on people and process requirements to deliver excellent instore experiences for customers and associates alike through the innovation of retail journeys that are underpinned by quality IT applications. Because of this, you will need to travel to work closely with Retail colleagues, at the London headquarters with the potential for travel to stores /sites in the UK and beyond.


  • Scope new project and small change initiatives ensuring the impact and scale of the change is understood, outcomes are clear and aligned to the Retail roadmap
  • Gather, prioritise and document business requirements aligned with the key drivers for change and ensure they are understood by both the business and technical teams
  • Assess the impacts of a change to people, process and technology and ensure there is a plan to address the impacts
  • Drive the business analysis activities from initiation to implementation including supporting UAT
  • Collaborate with business and IT stakeholders at all levels to ensure the delivered solution aligns with business requirements and objectives
  • Lead and contribute to identifying opportunities to continuously improve the business analysis capability and wider team ways of working


  • Experience in business analysis working on large and complex enterprise level change projects
  • Experience in a Retail environment - desirable
  • Experience with POS and Payments
  • Awareness of Agile and Waterfall methodologies
  • Ability to decompose a challenge into smaller parts and address the parts in a disciplined manner, individually or as a part of a team
  • Ability to collaborate with wider IT and business skillsets to assess problems and adapt approaches to meet objectives
  • Ability and presence to collaborate with the leaders of business functions
  • Ability to translate business functional language into requirements for services
  • Ability to explain an approach and expectations of Business Analysis activity to business stakeholders and collaborators


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || Leeds || IT || RETAIL || n/a ||


Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons of the trench coat, trademark check and Prorsum knight, ensure continued brand purity and relevance globally across genders and generations.

At Burberry, every individual, every team and every function, shares an incredible passion for the brand and is guided by a ‘brand-first’ mind-set. Decisions are evaluated through the lens of the long-term health and vitality of the Burberry brand.

Burberry believes that in order to be a great brand it must also be a great company. Inspired by three Core Values - Protect, Explore, Inspire - rooted in the brand’s heritage and continually informing its guiding principles, Burberry leverages its compassionate and creative thinking culture to continually innovate and drive the brand forward.


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