Team Leader Authentification H/F/D

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of over 800 employees representing more than 50 nationalities. Our values are community, activism, transparency, dedication and greatness. We are proud to be a BCorp.

We are looking for a Passionate Team Leader M/F to join our authentication team based in Milan

Within our future Warehouse in Italy (Milan) you are a real local manager, reporting to the site leader, you are in charge of a team of authentication associates (7 people)

Your mission is to ensure the management and animation of this team, in compliance with our processes and the satisfaction of our customers.

Your missions:

As a real field relay for your team, you have the following daily missions:

• Manage the authentication team and manage the daily activity :
• Manage a team of experts, develop their skills, train them, monitor the quality of the department's work and drive productivity
• Supporting and developing employees to ensure that their skills and performance are enhanced
• Performance management : monitoring and analysis of the performance of his team (monitoring of team productivity, monitoring of business anomalies), customer quality monitoring, preparation and conduct of monthly and individual monitoring points
• Animate and manage your team individually and collectively (launch brief, conduct of individual monthly one to ones, feedback and annual interviews)
• Manage absences, monitor and manage human needs and integrations and training of new joiners
• Enforce the rules of procedure and the rules of hygiene and safety
• Development of versatility within your teams;
• Share ideas and be in constant search of efficiency and progress in order to continuously improve our procedures and methods; ensure a good level of communication within your team and report precisely to your manager any issues
• Coordination with the team leaders of the other teams onsite and the company to ensure the fluidity of the information and a positive collaboration
• Actively participate in the reporting of your activity and monitor quality and productivity indicators.

Your profile:

• Proven experience in team management at least 10 people - for a minimum of 5 years in a production environment (ideally in textiles, or e-commerce logistics).
• Excellent communication and leadership.
• Share ideas and be a problem solver
• Customer oriented
• Sense of analysis and mastery of numbers
• Excel proficiency and dashboard reading
• Fluent English
• Know how to prioritize and adapt in a moving environment, good stress management

We offer

• A permanent position (taking up a position as soon as possible), based in Milan in which you can nurture your Fashion culture, supervise the quality control of exceptional pieces and reveal your full potential.
• The opportunity to work with dynamic, multidisciplinary and international teams

Next steps

If you are ready to join our fast-paced company, apply below : upload your resume in English and answer our questions ! Our team will review your application within the following 4 weeks. If your profile and experience fit our requirements, we will invite you for a first phone call.

Vestiaire Collective is an equal opportunities employer