Credit Union MSR II/Loan Processor

Recruiter
Neiman Marcus
Location
Dallas, Texas, United States
Posted
27 Apr 2022
Closes
09 Sep 2022
Ref
21123
Function
Finance
Level
Manager
NEIMAN MARCUS GROUP

Seeking detail-oriented, self-starter who wishes to grow with a single-SEG credit union. Must be able to accurately multi-task, quickly respond and provide resolution from multiple channels. Must be detail oriented, organized, and capable of communicating on a professional/business level and possess basic business acumen. Must be able to work independently as well as work in a team environment.

Responsibilities
  • Answer phones. Respond to member inquiries regarding account balances, transaction details and methods of obtaining credit union services.
  • Perform over-the-counter transactions for walk-in members such as account opening, payroll deduction changes, loan applications and account maintenance.
  • Compile, analyze and prepare general reports utilizing Excel and Portico.
  • Compile supporting loan documentation, image, maintain and explain loan processes to members.
  • Organize and input required loan documents for loan officers.
  • Audit and fund pending loans and loan support documentation.
  • Organize and maintain file documentation for payroll deductions and ACH transactions.
  • Maintain online account access and respond to member inquiries through the online account review systems.
  • Open new accounts. Input data and account setup for all requested services.
  • Process loan payments, order payment coupons, make bank deposits.
  • Provide general administrative support to loan officers and management.
  • Research debit card and checking account transaction history to re-create balance availability.
  • Solve and resolve member complaints and communicate resolution to proper channels.

Experience Requirements:
  • Must have 2+ years working in financial institution. Preferably in the ACH department, Member Services, Lending or other front line teller role. Experience in Portico or FiServ products is a plus.
  • Must have over-the-top, friendly, outgoing attitude while working in a high-volume environment.
  • Must have general/working knowledge of financial institution terminology, structure and organization.
  • Must be highly organized and demonstrate strong attention to detail.
  • Must be able to effectively communicate information, both verbal and written to a wide range of audience.
  • Must have general knowledge of consumer lending processes and loan documentation including auto title processing. Previous title work experience is a plus.
  • Bi-lingual (Spanish) is preferred.


NEIMAN MARCUS GROUP

Seeking detail-oriented, self-starter who wishes to grow with a single-SEG credit union. Must be able to accurately multi-task, quickly respond and provide resolution from multiple channels. Must be detail oriented, organized, and capable of communicating on a professional/business level and possess basic business acumen. Must be able to work independently as well as work in a team environment.

Responsibilities
  • Answer phones. Respond to member inquiries regarding account balances, transaction details and methods of obtaining credit union services.
  • Perform over-the-counter transactions for walk-in members such as account opening, payroll deduction changes, loan applications and account maintenance.
  • Compile, analyze and prepare general reports utilizing Excel and Portico.
  • Compile supporting loan documentation, image, maintain and explain loan processes to members.
  • Organize and input required loan documents for loan officers.
  • Audit and fund pending loans and loan support documentation.
  • Organize and maintain file documentation for payroll deductions and ACH transactions.
  • Maintain online account access and respond to member inquiries through the online account review systems.
  • Open new accounts. Input data and account setup for all requested services.
  • Process loan payments, order payment coupons, make bank deposits.
  • Provide general administrative support to loan officers and management.
  • Research debit card and checking account transaction history to re-create balance availability.
  • Solve and resolve member complaints and communicate resolution to proper channels.

Experience Requirements:
  • Must have 2+ years working in financial institution. Preferably in the ACH department, Member Services, Lending or other front line teller role. Experience in Portico or FiServ products is a plus.
  • Must have over-the-top, friendly, outgoing attitude while working in a high-volume environment.
  • Must have general/working knowledge of financial institution terminology, structure and organization.
  • Must be highly organized and demonstrate strong attention to detail.
  • Must be able to effectively communicate information, both verbal and written to a wide range of audience.
  • Must have general knowledge of consumer lending processes and loan documentation including auto title processing. Previous title work experience is a plus.
  • Bi-lingual (Spanish) is preferred.

Similar jobs

More searches like this

Similar jobs