Payroll Administrator

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

To support the HR Operations goal of optimal Payroll service delivery to customers through providing accurate, efficient and effective Payroll support to the Americas Region.

RESPONSIBILITIES

Delivery

• Responsible for the accuracy of information to the relevant in-country providers.
• Responsible for checking, processing payroll and sending payroll file to & from vendor/in-house payroll provider on payroll data including : new joiners and leavers, salaries, allowances, bonuses, benefits, presence, absences (sickness, maternity) etc. for each employee to ensure that the employees are paid correctly and in a timely manner
• Ensure all employees are paid accurately and on time.
• Communicating with and resolving employee issues.
• Resolving queries from employees and relevant bodies and third parties - e.g.: Earnings enquiries.
• Responsible for other ad-hoc Payroll activities including but not only limited to: transferring data to Payroll Finance, any additional payroll runs, manual deductions, making payroll adjustments, manual payment, managing cut off dates etc.
• Liaise with the central finance team to process the payments to the different labour authorities
• Responsible for Payroll calendar and updating various team members
• End to end responsibility for administering all payroll related data including processing starters, leavers, employee changes, leave of absence, employee status regarding right to work in the UK and other ad hoc requests using SAP.
• Detailed understanding of Payroll processes
• Escalate issues and seek advice when faced with complex issues/problems
• Follows plan given by Payroll Lead
• Ensure process documents are followed and updated regularly
• Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance
• Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system and deliver services to meet those metrics
• Acts as an advisor on routine enquiries where the answer is defined by a clear precedent or established procedures
• Typically an individual contributor directly responsible for the delivery of core operational or functional services.

Continuous Improvement

• Apply understanding of assigned business process to identify gaps and propose continuous improvement measures
• Work closely with the Payroll Senior Officers and Manager to understand root causes and represent process procedures, practicalities and exceptions
• Implement continuous improvement initiatives per the roadmap defined by the management team and ensure initiatives meet agreed outputs and address customer feedback / improve customer satisfaction
• Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.

PERSONAL PROFILE

Qualifications & Experience

• Payroll certification, or equivalent experience level.
• IPP or other recognised payroll qualification - desirable but not required.
• Excellent working knowledge of Outlook, Word, Excel and PowerPoint. Knowledge of SAP HR module would be beneficial; required knowledge of SDWORX and/or other vendor systems.
• Payroll process expertise with 3+ years' experience within an FTSE 250 company
• Depth of experience in working with Third party vendors and various payroll systems
• Able to understand the complexities of the multiple country payrolls
• Experience of actively participating in continuous improvement projects from idea generation to implementation

Skills

• Able to manage competing demands on time.
• Ability to build rapport and trust
• Awareness of when to refer non-routine enquiries to more senior colleagues
• Develop a clear understanding of payroll processes and their application
• Participate in information sharing with other members of the Shared Services team
• Identify trends and share recommendations for improvement with the team and Continuous Improvement Advisor
• Use acquired experience/ knowledge for relationship building and training.
• Ability to engage with communicate the right response to the requests
• Ability to deliver key messages to the end customer ensuring customer is satisfied with the response
• Excellent communication skills, both verbal and written. With the ability to listen and connect with the ability to listen and connect with the customer
• Has the abaility to say'no' positively
• Strong analytical skills
• Skills and experience in data analysis and interpretation
• Relevant technical proficiency in the use of systems and/or procedural guidelines

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: USA || New York (US-NY) || New York || HR || AMERICAS PAYROLL || n/a ||