IT QA Lead

In a fast-paced environment, the IT QA Lead, will be responsible for working with Product Teams and Vendor Partners in support of delivering testing/QA Services, ensuring timely and quality delivery of testing all assigned projects and programs.

Responsibilities:

• Assist in vendor relationship management activities
• Participate in screening potential consultant testing/QA candidates to ensure appropriate experience and fit
• Perform review of vendor provided staffing estimates, approach, and schedule for new engagements/scopes of work
• Support on-boarding new consultant personnel (including coordination of account creation, VPN access, etc.) and accelerating assimilation into Tiffany account (providing appropriate knowledge transfer)
• Perform financial administrative functions in accordance with Tiffany polices regarding testing/QA budgeting
• Participate in formal reviews of business requirements and application design sessions
• Provide vendor oversight of test design & test execution activities by working closely with the vendor test leads and coordinate vendor testing/QA deliverables for quality and accuracy
• Perform initial review of test strategy document and test plan
• Ensure requirement traceability documents are built and demonstrate appropriate test coverage
• Perform sampling and review of selected test scripts to ensure completeness and accuracy
• Assist in supervising vendor performance across all phases of test execution - including system testing, integration testing and end-to-end testing
• Confirm test bed/test case repositories are appropriately maintained
• Ensure testing risks and issues are recorded in the appropriate project logs and addressed in a timely manner
• Ensure defect workflow processes are adhered to and ensure defect triage reviews are productive
• Supervise testing/QA metrics, reports & SLA's - and share results with appropriate project teams.
• Collaborate with project teams and functional partners to ensure testing activities are delivered in an effective and timely manner
• Serve as the primary contact for Tiffany project team members & IT partners to testing service provider
• Partner with IT functional teams to ensure SDLC deliverables required by QA are prepare by functional project teams, as appropriate

Qualifications:

• Bachelor's degree in Computer Sciences or a related field and/or a strong testing/QA background
• 5+ years of experience in supporting testing activities for large scale projects, in an onshore/offshore delivery model
• 2+ years of experience leading teams
• Experience with resource management, financial tracking, scheduling
• Strong communications skills both verbal and written
• Experience with medium to large scale eCommerce applications and systems
• Knowledge of basic software principles and concepts (i.e. APIs, databases etc)
• Experience with automation tools
• Experience with performance testing tools and methodologies

Preferred:

• Prior hands-on application development experience
• Testing of middleware and backend systems