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Principal Product Manager (Network Management Team) (all genders))

Employer
Zalando
Location
Berlin
Closing date
15 Jun 2022

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Job Details

As a Principal Product Manager (all genders) in the Network Management Team, you will shape products that ensure the optimal match making between our customers demand and our fulfillment ressources. This multi-objective "brokerage platform" ensures a fast and on time delivery, a high availability of relevant delivery options on-site and optimal utilization of our logistic resources. By discovering new fulfillment models and launching new platform solutions you will enable more sustainable and convenient delivery experiences for our customers. Your decisions will have a significant impact on the satisfaction of our 38+ million customers and directly drive on-site conversion. Help us achieve our vision of a smart Fulfillment Network that manages and optimizes itself while providing the best delivery experience to our customers in an affordable way. #CustomerFulfillment

Fulfillment Core within Zalando builds and operates systems that are at the core of Zalando's platform strategy and ensure timely, efficient and correct delivery of every one of our customers' 185+ million orders every year.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHY YOU SHOULD BE INTERESTED...
  • Acting as owner of your defined value stream defining a medium to long term roadmap and backlog. You will drive meaningful impact for the customer and business by defining relevant success measures, aligned with our platform strategy and KPI framework, and then drive towards those goals.
  • In collaboration with other product and business leaders across Zalando you will discover new product opportunities with a customer-centric mindset and in depth understanding of the trade-offs in supply & demand matchmaking.
  • You will own large scale, complex initiatives that require close collaboration in problem definition, solution design and delivery across several product teams within our department and Zalando. In those initiatives you identify strategic priorities in problem definition and define the ideal scope in solution design to deliver customer value and create business impact quickly.
  • You back your intuition, ideas and decisions through data-driven insights, a high degree of customer empathy and a thorough understanding of our logistic network and Zalando's strategic goals.
  • You apply repeatable best practice product methodologies in cross-functional teams, working backwards from a verified customer or partner problem, towards defining & designing solutions, and delivering agreed outcomes.
  • You author all important product documents including a product roadmap, working backwards press releases, definition of business requirements, as well as functional specifications.
WE'D LOVE TO MEET YOU IF...
  • You are an experienced (7+ years) data driven and highly collaborative Principal Product Manager with a strong analytical mindset and a track record in shipping customer and operations facing products, ideally in an online marketplace or ecommerce environment.
  • You understand your customers, users and your product's capabilities inside out. You have attention to detail and a deep love for a good metric that shows the quality and performance of your product.
  • You are very analytical and enthusiastic about digging into data. You really want to know why this one performance metric changed by 0.5% in the last week.
  • You can break complex problems up into bite-size pieces and are able to explain them to stakeholders and engineers. You can keep it really simple!
  • You know methods to find the most valuable opportunities, slicing your solution to maximize return on investment and therefore revenue, profit or customer satisfaction.
  • You have strong communication and stakeholder management skills as well as the ability to manage projects with many dependencies.
  • You start with a "yes!" and remain a curious mind, when challenged by stakeholders or engineers. You don't necessarily end with a "yes", though. You stay calm in times of uncertainty or ambiguous priorities and help the teams to gain focus again.
  • Domain knowledge in logistics is not required, but beneficial
ZALANDO BENEFITS
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

Wellbeing
  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility
  • Flexible working hours
  • Relocation assistance for internationals
  • If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

Financial
  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

Family
  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute

ABOUT ZALANDO

It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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