Associate Manager, Digital Commerce (White House Black Market) - 11215 Metro Pkwy
- White House Black Market
- Fort Myers, Florida, United States
- Closing date
- 21 Jan 2023
- Coordinator / Executive
This position will be responsible for supporting conversion and sales through the online merchandising strategy. She/he partners with internal teams to successfully translate the business strategy to the digital commerce channel, satisfying the financial, technological, and operational demands of the business.
- Collaborates with manager on strategies and promotion to drive sales.
- Contributes Daily on analyzing the digital business to and provide actionable recommendations to improve business.
- Reviews Site Assets and provides inventory updates based on in stock rates.
- Reviews and analyzes online competitor site merchandising, promotional execution and tactics, user experience, product representation and taxonomy.
- Partners with digital commerce team on Force ranking based on Google Analytics insight and Selling.
- Partners with Site Marketing team to build compelling Product Collections to support Digital Marketing Efforts.
- Works with the Site Experience team to strategize navigation, category structure, custom pages and overall merchandising of the site prior to collection launches.
- Partners with Marketing Coordination team to plan into and select detail/editorial shots for lead thumbnails.
- Continually analyzes, executes, and provides improvements to the customer experience as it relates to navigation and product listing pages.
- Researches feedback from all available resources: customer service, customer feedback reporting, product ratings and reviews, social media, and utilize the information to optimize the site and improve site metrics.
- Creates strong partnerships among cross functional areas including Omni Merchants, Planning, Marketing, and Technology.
- Other duties as assigned.
- Bachelor's degree required
- 3+ years' experience
- Strong analytical skills
- Excellent computer skills
- Microsoft- Excel proficient
- Basic knowledge of retail math
- Strong interpersonal skills; excellent written and verbal communication
- An ability to prioritize tasks to balance the immediate and long-term needs of the business.
- Ability to demonstrate an understanding of analytics and ability to analyze data
- Ability to multi-task and complete projects on time
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
White House Black Market began in 1985, dressing women in black and white, the absolute expression of chic sophistication. Acquired by Chico’s FAS in 2003, White House Black Market fashions have expanded to include the full color spectrum. Designed exclusively in-house, White House Black Market styles focus on flattering fits, refined fabrics and designer details with a modern, feminine edge. Trusted, personalized service sets White House Black Market apart and more than 3,000 stylist associates are available for wardrobing assistance at more than 350 boutiques and outlets across North America. Around-the-clock shopping and styling inspiration can be found at whbm.com. Our corporate headquarters is located in Fort Myers, Florida. We offer a variety of amenities and benefits onsite as well as a strong company culture. It's our passion to inspire and empower one another and give back to the communities in which we live and work. Providing Most Amazing Personal Service to our customers, our communities, and each other makes Chico's FAS, Inc. an amazing place to work, learn and grow.
11215 Metro Parkway
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