Senior Analyst, IT Contract Specialist

Recruiter
Neiman Marcus
Location
Irving, Texas, United States
Posted
05 May 2022
Closes
28 Oct 2022
Ref
21209
Function
Technology
Senior IT Contract Specialist

Job Summary:

The Neiman Marcus Business of IT team is seeking a motivated and flexible individual to fill an important role in the IT Contract Management Organization. We are seeking candidates who possess both contracts management and financial analysis or services procurement experience to support a wide variety of vendor management functions.

The Senior IT Contract Specialist is responsible for managing IT contract life cycles and reducing the occurrence of unplanned contract expirations. The position acts as a key contact and subject matter expert for complex outsourced service agreements as well as enterprise software, infrastructure, and telecom contracts. Additionally, this position manages the contract execution process and participates in negotiations. The position may be called upon to perform some services procurement tasks and other cross-functional duties such as contingent workforce onboarding coordination.

Responsibilities:
  • Administer lifecycle of IT contracts and statements of work to ensure timely renewals.
  • Identify opportunities for streamlining contract lifecycle processes.
  • Implement and administer a contract management database of key terms, conditions, and renewal dates for the IT portfolio.
  • Work alongside IT and other business units to assist with developing master service agreements, statements of work, service level agreements, and routine change orders and amendments.
  • Coordinate IT leader, technical, business, and legal involvement at the appropriate times.
  • Work with vendors and key stakeholders to establish clear contract change control processes.
  • Work with assigned suppliers to develop and implement governance processes designed to support continual service improvement.
  • Coordinate and contribute to governance activities, such as vendor management steering committee meetings and quarterly business reviews.
  • Serve as contact person for employees and vendors concerning vendor services and products, licensing agreements, and contract initiations and renewals.
  • Assist with clarifying contract requirements and resolving internal contract-related complaints or disagreements from the business or other internal stakeholders.
  • Routinely assist spend management on sourcing activities, such as requests for information (RFIs) and requests for proposal (RFPs).
  • Special project support as needed.


Job Requirements:
  • Bachelor's Degree
  • 5+ years' experience in IT-related procurement or contract management
  • Specific experience developing standard contract terms and conditions for IT-related contracts
  • Experience working with and building relationships with both internal and external service providers, including monitoring compliance
  • Proven ability to create and document procedures and processes
  • Knowledge of contracting trends, licensing models (especially enterprise software), and traditional and emerging contract and vendor performance models
  • Experience with interpreting and amending large outsourced services agreements
  • Proficient with MS-Office, particularly Microsoft Word, Excel, and PowerPoint
  • Oracle E-Business Suite experience
  • Contract Management System experience


Job Requirements:
  • Bachelor's Degree
  • 5+ years' experience in IT-related procurement or contract management
  • Specific experience developing standard contract terms and conditions for IT-related contracts
  • Experience working with and building relationships with both internal and external service providers, including monitoring compliance
  • Proven ability to create and document procedures and processes
  • Knowledge of contracting trends, licensing models (especially enterprise software), and traditional and emerging contract and vendor performance models
  • Experience with interpreting and amending large outsourced services agreements
  • Proficient with MS-Office, particularly Microsoft Word, Excel, and PowerPoint
  • Oracle E-Business Suite experience
  • Contract Management System experience

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