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Senior Logistics Manager

London (Central), London (Greater)
Closing date
9 Jun 2022

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Logistics & Supply Chain
Senior Manager
Contract Type
Full Time

Job Details



  • Work closely with the CEO & Commercial Director regarding review and execution of the Global Logistics Strategy for the business, considering future growth for the brand over the next three – five years.
  • Manage the on time and to cost PO delivery for multiple wholesale and ecommerce partnerships.
  • Work closely with Wholesale channels where necessary to ensure a smooth and robust supply chain/logistics processes are met.
  • Own and oversee supply chain for the business and be able to identify and implement process improvements, as well as taking company plans and delivering fit for purpose logistics functions.
  • Lead a busy Logistics team/train develop where necessary.
  • Play an active and fundamental role in supporting driving the business change projects, which are planned.
  • Report back to the CEO & Commercial Director on risks to the Logistics & Supply Chain function and report back with recommendations for improvement where necessary.
  • To manage all shipping orders across allocated territories in an accurate, efficient and timely way
  • Manage relationship with 3PLs, freight forwarders and carriers to ensure good service at the right price
  • Manage the on time and to cost PO delivery for multiple wholesale and ecommerce partnerships
  • Co-ordinate fulfilment operations, overseeing pick completion and arranging onward delivery
  • Provide PO reconciliation information and delivery details to support the invoicing process
  • Monitor stock levels, intake and dispatch from 3PLs and ensuring stock records are up to date and accurate
  • Create import and export documentation to ensure goods move smoothly across borders
  • Tracking and reporting on emissions from supply chain to allow the business to arrange appropriate off-setting to support carbon neutral aims



  1. Work directly to ensure smooth running of inbound and outbound shipments
  2. Checking essential shipping documentation required by customers and suppliers, including customs documentation
  3. Coordinate the team for stock swaps, re-orders and returns in a timely manner. Creating credit notes where necessary and work closely with the finance dept so they understand the movement. Advising finance what debit notes can be approved.
  4. Following up with outstanding order payments and conducting team meetings with both finance and sales departments
  5. Receive all product data from design and ensure the collection is entered into Zedonk with prices and images. Add collection to Zedonk catalogue and sync to Joor.
  6. Creating credit notes where necessary and working closely with finance dept so they understand the movement. Advising finance what debit notes can be approved.
  7. Monitoring global shipping updates to ensure there are no issues with movement of the goods.
  8. Review any faulty claims, resolving as per brand policy and feeding back to technical dept and manufacturers.
  9. Track performances of the third-party warehouse(s), and ensure costings and margins are met in line with the business’s financial P&L and objectives.
  10. Negotiate Rates, Terms where required and review SLAs.  



  • An established Logistics Manager/ Senior Logistics Manager who is able to drive business change projects to support the growth of the business, operating at Manager level or above.
  • Previous experience of Zedonk and/or Joor. Excellent Excel skills using VLOOK UP, SUMIF, CONCATENATE Confident managing the import and export of goods.
  • Experience of UK / EU trade would be an advantage Good understanding of import and export requirements and processes. Stock management skills and understanding of analysing and reporting data
  • Strong leadership and mentoring skills A ‘right first-time’ approach, always aiming to improve customer experience
  • Highly organised and able to manage competing priorities
  • Good communicator able to inform and support the wider business
  • A self-starter, able to drive own agenda
  • Highly numerate and organised


A British brand with a global perspective. 


self-portrait are privately owned, independent and unashamedly consumer centric. Behind everything self-portrait does is a desire to uplift, empower and celebrate its customers. 


We both embrace and invest in the future of the brand and of the industry. 


The self-portrait brand operates 30 stores in the UK, China and Thailand, with a retail network of over 400 stores in 70 countries, seeing an average of 60,000 unique visitors to its e-commerce website each week. 


Since debuting with womenswear, the brand has also expanded to include categories such as swimwear, bridal, bags, accessories and childrenswear. 


self-portrait is part of the newly formed SP Collection, a group that has been set up to discover, nurture, and develop best in class creativity and design. Roland Mouret joined the group back in 2021.


Find Us
united kingdom
United Kingdom

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