Operations Project Manager - FARFETCH

UK London
11 May 2022
17 May 2022
Full Time
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.


We're dedicated to delivering the ultimate luxury shopping experience to our most loyal clients around the globe. Our powerhouse team made up of Personal Stylists, Marketing, Client Development, Customer Service and Operations are committed to ensuring our clients receive an unrivalled premium service - available only on FARFETCH.


Our office is located in Old Street, London's tech hub. With an open-plan space, ideal for collaborative working, an outdoor terrace for a team lunch, or a dedicated studio for a yoga class.


In this role you will report to the Senior Operations Project Manager and employ project management skills to make highlight project needs and execute projects within the Private Client Function.


    • Provide project progress status updates including highlighting any delays and issues to key stakeholders
    • Manage and lead scope changes for projects
    • Communicate to the wider business on project progress and success metrics
    • Analyse current ways of working and implement new projects to solve operational inefficiencies
    • Use data to highlight a new project need and measure the success of newly launched project or initiative


    • Solid track record of delivering high impact projects in an effective way
    • Strong communication and interpersonal skills to be able to collaborate with key stakeholders and communicate key concepts clearly and concisely to senior audiences
    • Able to adapt to a dynamic and ambiguous environment where priorities can change and new business challenges arise
    • Solid track record of delivering high impact projects with measurable success metrics
    • Able to deliver business change projects which include new ways of working to a global audience


    • FARFETCH Equity plan and annual discretionary bonus
    • Flexible benefits - Private Medical Insurance, Dental Insurance, Gym Memberships, Pension scheme and more
    • Critical Illness Insurance and Life Assurance
    • Flexible working environment and more!


    • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

Private Client are looking for a Operations Project Manager to lead operations projects within the Private Client space. You will play a key role in identifying opportunities where we can improve our processes, and work with senior stakeholders across the business.${description2}

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