Authenticator & Quality Control, Japan

Location
Tokyo, Japan
Posted
11 May 2022
Closes
23 Jun 2022
Ref
4224503
Function
Marketing
Level
Manager
Vestiaire Collective is the leading global platform for desirable pre-owned fashion. Curated by its trusted community of fashion lovers, members inspire one another whilst selling and buying unique pieces from each others' wardrobes.

Encouraging consumers to join the circular economy as the sustainable alternative to throw-away fashion, the platform is unique due to its highly engaged community, its rare desirable inventory and its authenticity and quality control process. Launched in Paris in October 2009,

Vestiairecollective.com has close to 15 million members across 80 countries worldwide with offices in cities Paris, New York, Berlin, Hong Kong, Seoul, Singapore, Shanghai, Ho Chi Minh City and Tokyo.

Our values have built our success and made us who we are as a fast-growing company because we think collective: we work with style, with entrepreneurial spirit and with passion. We currently have a diverse global team of 800 employees representing more than 50 nationalities. Our values are community, activism, transparency, dedication and greatness. We are proud to be a BCorp.

We are hiring Authenticators for our Operations team in Japan

Our Operations' role is to make sure that every item sold / purchased on our platform will smoothly go from our sellers to our buyers. A large scope of operations from delivery to authentication are proposed to our customers. The Authentication & QC functions are responsible for evaluating the authenticity of all items listed online (Curation) and transiting physically in our Hubs (Advanced Authentication). They also verify that item online description, picture (Curation) and physical condition (QC) are matching. Items not assessed as Authentic or not meeting quality criteria are rejected to protect our Buyers. Authentication team forms Vestaire's Line of Defense and ensure that buyers can trust that what we deliver matches what they purchased. We are looking for experienced authenticators or candidates who are passionate about fashion and luxury to join our team in Japan as we launch our services in 2022. The position will be based in Tokyo and report to the COO of Asia.

What you will be doing?
  • Control brand criteria of received items (fabrics, sew, brand logo, serial number, date code) for C2C, B2C, relist, and returns items
  • Long-term training to become an authenticator if you are junior
  • Ensure the best expertise for our clients
  • Develop expertise on guidelines for authentication
  • Share your expertise with our authentication department
  • Command product quality control if necessary
  • Create Contents to develop authentication knowledge

Who you are?

We are looking for people who are passionate and curious. Specifically, you could talk about luxury and fashion until the end of the night.
  • Authentication experience a plus
  • The role requires strong organizational skills, time management, and attention to detail. You are comfortable prioritizing tasks, as you will be working in a fast-paced environment.
  • You have a genuine interest in building a long-term career as an Authentication Expert
  • You are self-driven and confident working with little supervision as much as you are also eager to be part of a team
  • Strong verbal and written communication skills
  • Ambitious self-starter, you are proactive, eager to find new solutions, and result-driven
  • Fluency in French is nice to have. If this is not in your case, you will have the opportunity to learn

What we offer
  • A meaningful job with an impact on the way people consume fashion and promote sustainability
  • Flexible work arrangements
  • The opportunity to create impact in a high growth environment
  • The possibility to work as part of a global diverse team with more than 50 nationalities
  • 2 days to help Project - reinforcing your activist journey and volunteer for an association
  • Investment in your learning and growth
  • Competitive compensation and benefits package

Vestiaire Collective is an equal opportunity employer. We strive to develop an inclusive work environment that reflects the diversity of our fashion activist community.

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