Hospitality Coordinator

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
John Galliano was named Creative Director of the house in 2014, bringing his sense of spectacle and creative mastery to the unique ethos of Maison Margiela. Whilst developing his own vision for the house, John Galliano has entirely respected the Martin Margiela state of mind, creating a fascinating organic process.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

Job mission

To be responsible of managing the Hospitality and reception of the Paris sites of the Group companies in collaboration with Facility teams, Assistant Managers, Showroom Managers, to ensure the best level of service.

Job responsibilities and activities

Directly reporting to the Corporate Facility Manager, the Hospitality Manager has the following main responsibilities:

• Coordinate the reception currently managed by external provider, ensuring the organization and planning of the team, their activities following the service model defined by the OTB Group and the brand image
• Manage the welcome ceremony of VIP and top management guests when required
• Support the organization of internal event services (meetings and lunches) ensuring the involvement of the departments concerned and the execution according to the guidelines received
• Ensure pre-established standards for the management of meeting rooms and spaces used by Management and Top Management
• Collaborate with Showroom Managers to ensure proper hospitality standards in showrooms during sales campaign periods.
• Coordinate with Facility Managers to ensure high quality standards in the management, care and maintenance of the buildings
• Support the organization of hospitality for colleagues in case of off-site events
• Ensuring that all requests are fulfilled professionally within the timeframe

Skills and experience

• 3/5 experience in a similar role, preferably in the hospitality industry
• Excellent knowledge of French and Italian (knowledge of English is a requirement)
• Excellent standing and personal care
• Determination in reaching objectives with maximum attention to detail
• Strong interpersonal and behavioral skills in interactions with colleagues and visitors

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maisonmargiela.com