Head of Business Development Sustainable Choices (all genders)

Recruiter
Zalando
Location
Berlin
Posted
17 May 2022
Closes
27 Jul 2022
Ref
4217192
Level
Manager
THE ROLE & THE TEAM
As a Head of Business Development for Sustainable Choices in our Sustainability digital experience team, you will be joining a greenfield mission responsible for Zalando's developing competence in sustainable fashion. You will be at the forefront of how we define and build the digital experience that fulfils Zalando’s customer promise on Sustainability and ensure that sustainability content expertise and external stakeholder perspectives are successfully integrated. Ultimately, you will drive the adoption of more sustainable choices and activate long-term behaviour change by enabling our customers to live their social and environmental values - in turn, positioning the Zalando platform as their first destination for sustainable fashion.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHERE YOUR EXPERTISE IS NEEDED
  • Act as a source of sustainability expertise in the day-to-day work of the digital experience team for sustainability to ensure strategic oversight across Zalando’s do.MORE sustainability strategy goals.
  • Strengthen and protect Zalando’s reputation with customers, brand partners and regulatory bodies by building scalable approaches to manage reputational risk in the digital experience and engage key internal and external stakeholders in the development of the future digital experience.
  • Translate future sustainability regulations into a strategy for Zalando sustainability customer experience.
  • Identify and explore long-term strategic opportunities to drive sustainable behaviour change through experimentation and pragmatic testing.
  • Increase customer awareness and associated importance of sustainability on the platform by working with internal teams to identify the most impactful levers.
  • Improve the sustainability content present on the platform by taking ownership of specific digital premises and the quality of content on them.
WHAT WE’RE LOOKING FOR
  • Strong technical sustainability expertise in all stages of the product life cycle and the current European legislative landscape regarding sustainability claims, ideally within fashion.
  • Excellent communication skills with the ability to translate complex topics into clear messages in spoken and written form.
  • Strong stakeholder management skills up to SVP Level with the ability to balance multiple perspectives in order to create best-in-class solutions within larger organisations.
  • Experience collaborating with digital experience teams, strong business sense and a passion for solving problems that increase customer satisfaction and drive innovation.
  • Leading and guiding a team of two Business Developers and being comfortable to be hands on in the initial phase of the team.
  • Ability to act quickly, be flexible, and balance multiple tasks at once; calm under pressure.
ZALANDO BENEFITS
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

Wellbeing
  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility
  • Flexible working hours
  • Relocation assistance available - subject to prior agreement
  • Home office equipment available for hybrid working, to support you working from home
  • Hybrid working model with 60% remote per week
  • Opportunity to work from abroad for 30 (working) days per calendar year

Financial
  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

Family
  • Employee parents’ forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute
ABOUT ZALANDO
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 48 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

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