IT Technician

Recruiter
Zalando
Location
Berlin, Germany
Posted
17 May 2022
Closes
01 Jul 2022
Ref
3438944
Function
Technology
Level
Manager
THE ROLE & THE TEAM
We’re looking for an IT Technician to become part of a strong team who can satisfy thousands of customers every day. As we do everything we can to continually improve and speed up our order process, you can be proud of what you and your colleagues have achieved week in week out. Where necessary, you can put your foot on the gas to make sure we reach our target. Welcome to the world of logistics!
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion

Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHY YOU SHOULD BE INTERESTED?
Your main tasks will include:
  • Being the first point of contact for any IT related issues;
  • 1st and 2nd level support for workplace systems (Windows & Linux);
  • Troubleshooting in desktop, printer and mobile area;
  • Setup and upgrading of workplaces and infrastructure;
  • Monitoring of the IT infrastructure (switches, access points, routers, computers, printers);
  • Fault analysis in WAN and LAN networks, using appropriate network protocols.
WE'D LOVE TO MEET YOU IF YOU HAVE:
  • Previous professional experience in 1st and 2nd level of support (experience in IT logistics field will be an advantage)
  • Network knowledge (TCP/IP, VLAN, Ethernet, WI-FI) will be an advantage
  • Basic knowledge of DHCP, DNS, SSH Windows Server
  • Completed education in IT field
  • Some experience in handling Linux systems
  • Experience in the field of data protection and data security
  • Willingness to learn
  • Fluency in Polish
  • Fluency in English (min B2 level)
  • Ready to work on shifts and on Saturdays
ZALANDO BENEFITS
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and periodical anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

Wellbeing & work-life balance:
  • 2 days paid leave per year for volunteering
  • Diverse sports and health offerings - like Multisport or prepaid sport/lunch card
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Financial
  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge


ABOUT ZALANDO
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

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