Head of Digital Technology - eCommerce

London (Greater) (GB)
18 May 2022
18 Jun 2022
Contract Type
Full Time

Head of Digital Technology - eCommerce

At Deckers Brands we don’t just create shoes, we create lifestyles. We are about opportunity. Opportunity to create, to grow and to have an impact. We want all our people to be as successful as they can be, to reach their full potential.

We want to positively impact the world, whether that be with our Be Good, Do Good community involvement, or through employing sustainable business practice and socially responsible operations. How we continue this journey is down to our 3,000 strong global team, across our five brands (UGG, Hoka, Teva, Sanuk and Koolabura by UGG). No matter where you are based within our team, we are committed to helping our people thrive.  We will offer you a generous employee benefits package, as well as health, wellness, and career development support.


We believe that the company you build is defined by the company you keep. We believe that a diverse, inclusive culture drives creativity and success. We believe that open hearts and minds together can unleash the potential of a brilliant mix of people—in every corner of Deckers. We strive to create a workplace that values ALL people, where we embrace differences, and everyone feels empowered to bring their full, authentic selves to work. Because the more perspectives we share, the better we can be. 


The Role:

As the Head of Digital Technology, you will own the planning of digital technology initiatives for Deckers EMEA. This will include the management of all technologies that make up the EMEA websites and how they perform.

In this role you will be responsible for all aspects of SFCC solution and third-party integrations.

Your Impact:

  • Ensure the needs of the EMEA Digital Experience Teams are met by collaborating with the Global eCommerce team to ensure all aspects of the website are operational and deliver the best Consumer experience as possible
  • Care for the current technology stack for EMEA, provide training, expertise and knowledge on how to use infrastructure like Search, PIM, CMS, and Business manager
  • Facilitate the adoption of features and be an advocate to enhance ROI on all resources that make up the EMEA technology stack
  • Provide guidance and business cases to help deliver new technology needed in region and develop relationships for EMEA with third party vendors
  • Produce and analyse on-going reporting metrics to ensure the sites are performing at their best
  • Make recommendations to improve site speed and third party performance
  • Conduct RFPs to ensure the technology is up to date and within budget

Who You Are:

  • Able to develop effective teams and foster a positive working environment
  • Can effectively prepare and and communicate information and findings to stakeholders across the business
  • Able to own multiple projects simultaneously
  • Has a creative and tactical approach to projects in a growth company
  • Knowledge and experience with eCcommerce, Retail, and Omnichannel technologies
  • Makes decisions in a timely manner, and under tight deadlines
  • Organised and able to delegate and collaborate to bring together resources
  • Proactive resolution of project issues and conflict.

We would Love to Hear from People with:

  • Experience in a similar role within the retail industry
  • An experienced professional within the field, and an excellent understanding of the eCommerce business systems and web platform
  • Estimating, budgeting, and reporting skills
  • Experience and knowledge of guiding and supporting a team
  • Certification of PMP/Scrum is a plus


Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.