Retail - Sales & Marketing Manager

19 May 2022
24 Jun 2022
Retail - Sales & Marketing Manager
Zalando Gift Cards are the perfect gift for friends, family or for any corporate incentive like loyalty programs and employee rewards.

We are a cross-functional unit, integrated in Zalando's Digital Experience department, which executes global gift card marketing and sales strategy across Europe.

Our goal is to provide our end consumers with a perfect gifting experience and to build up long-lasting cooperation's with our partners and customers across Europe.

Gift cards team is currently structured into 3 channels - B2B, B2C, and Retail. This position is for the Retail channel which works to drive the Zalando Gift Cards business in offline retailers like Rewe, DM, Rossman etc. The channel reaches these retailers via integrators.


  • Responsible for the development of Zalando Retail Gift Cards in several markets:
    Benelux, FR-IT-ES, Eastern Europe
  • Expanding our retail network through new retailer and integrator acquisition, identify innovative opportunities to acquire new customers and develop marketing initiatives to deliver on defined KPI
  • Responsible for pushing and reaching our ambitious sales targets for Retail Gift Cards in your markets. You will also execute appropriate metrics, forecasts and reports to analyze and evaluate the results of your sales and campaigns
  • Development of local strategies per market through the translation of a global strategy for Gift Cards and cross-channel market strategies
  • Internal and external stakeholder management in an ambiguous environment, while maintaining a customer-centric philosophy
  • Optimization of internal processes (invoicing, account management and card production processes)


  • You hold a Bachelor's degree in business or marketing
  • A good understanding and experience in the Gift Card / Incentives industry and an understanding of the markets you are responsible for is a big advantage
  • You have 2-5 years of experience in Retail / POS marketing, retail account management or business development
  • You have excellent project management skills to steer and organize different internal and external cross-functional stakeholders
  • You are comfortable with MS Office and Google Suite
  • You are performance driven, good in analytics, and comfortable working in a fast-paced environment
  • You enjoy solving complex challenges and your analytical skills form the base for you to create strategies to achieve your objectives
  • Your English skills are fluent; German and other language skills are a big plus


Our recipe for success: think big and act fast. What you're doing today will affect millions of customers tomorrow. At Zalando, you have the chance to work on the world's best online fashion experience in a rapidly growing international company. What else? We do of course have a lot more to offer:

  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)
  • Family- and life-friendly working conditions including flexible working hours (*available for selected departments/positions)
  • You'll never get bored, there's always something going on at Zalando

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 20 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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