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Senior Program Manager - Global PMO (m/f/d)

Employer
Zalando
Location
Berlin
Closing date
1 Jul 2022

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Function
Operations
Level
Senior Manager

Job Details

As a Senior Program Manager (f/m/d) you will drive Zalando's most complex, largest-scale programs and projects initiatives from end to end, using your multidisciplinary expertise across business, product, and tech to define scope, respect schedule, manage risk, and ensure quality.

WHERE YOUR EXPERTISE IS NEEDED
  • You will lead complex, cross-functional, multi-departmental programs and projects from end to end. You drive projects and make data-driven recommendations to sponsors and SteerCos based on due diligence from your project or program. You have a solutions-oriented, objective mindset and can work with partners and stakeholders to identify and manage risks.
  • Ensure the project teams complete their work according to quality, acceptance criteria, schedule. Constructively challenge the status quo with teams and stakeholders alike.
  • Support your project team by removing blockers, managing conflicting priorities and handling escalations, quickly identifying critical success factors and risks, and bringing clarity to complex topics.
  • Influence, engage and build collaborative relationships with sponsors and stakeholders to define scope and manage risks, ensuring successful project and program delivery.
  • Adjust your approach and style based on the needs of a project, program, or portfolio, as well as of stakeholders, communicating effectively to audiences with diverse interests across all levels of seniority.

WHAT WE'RE LOOKING FOR
  • You have 5+ years of end-to-end project management experience leading technical, business, and product-oriented projects and programs.
  • You draw upon your broad experience working in both traditional project management and agile environments. You look to simplify where possible, can raise flags where needed, and drive rather than coordinate projects.
  • You understand the languages of business, tech, and digital product, with a strong focus on customer experience.
  • You understand how to move your project or program from ideation through go-live, delivery, and handover, looking for ways to simplify future efforts to make them more "business-as-usual."
  • A highly motivated team player, you can manage conflicts and priorities among teams and stakeholders. You take ownership of your tasks, and work in an independent and structured manner.
  • You are an innovator by heart, and look for ways to put new tools and concepts into practice in a diverse project management organization.
  • You contribute to a direct, constructive feedback culture, and bring positive energy, a constructive mindset, and a team-support orientation to the table.

PERKS AT WORK
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO

Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 45 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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