Senior Program Manager - Global PMO (m/f/d)

19 May 2022
27 Jul 2022
As a Senior Program Manager (f/m/d) you will drive Zalando's most complex, largest-scale programs and projects initiatives from end to end, using your multidisciplinary expertise across business, product, and tech to define scope, respect schedule, manage risk, and ensure quality.

  • You will lead complex, cross-functional, multi-departmental programs and projects from end to end. You drive projects and make data-driven recommendations to sponsors and SteerCos based on due diligence from your project or program. You have a solutions-oriented, objective mindset and can work with partners and stakeholders to identify and manage risks.
  • Ensure the project teams complete their work according to quality, acceptance criteria, schedule. Constructively challenge the status quo with teams and stakeholders alike.
  • Support your project team by removing blockers, managing conflicting priorities and handling escalations, quickly identifying critical success factors and risks, and bringing clarity to complex topics.
  • Influence, engage and build collaborative relationships with sponsors and stakeholders to define scope and manage risks, ensuring successful project and program delivery.
  • Adjust your approach and style based on the needs of a project, program, or portfolio, as well as of stakeholders, communicating effectively to audiences with diverse interests across all levels of seniority.

  • You have 5+ years of end-to-end project management experience leading technical, business, and product-oriented projects and programs.
  • You draw upon your broad experience working in both traditional project management and agile environments. You look to simplify where possible, can raise flags where needed, and drive rather than coordinate projects.
  • You understand the languages of business, tech, and digital product, with a strong focus on customer experience.
  • You understand how to move your project or program from ideation through go-live, delivery, and handover, looking for ways to simplify future efforts to make them more "business-as-usual."
  • A highly motivated team player, you can manage conflicts and priorities among teams and stakeholders. You take ownership of your tasks, and work in an independent and structured manner.
  • You are an innovator by heart, and look for ways to put new tools and concepts into practice in a diverse project management organization.
  • You contribute to a direct, constructive feedback culture, and bring positive energy, a constructive mindset, and a team-support orientation to the table.

  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.


Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 45 million active customers through diverse skill-sets, interests and languages our teams choose to use.

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