Category Manager - Facilities, MRO, and Store Planning

Neiman Marcus
Saint Louis, Missouri, United States
20 May 2022
07 Jun 2022
Company Overview

For over a century, The Neiman Marcus Group has stayed focused on serving the unique needs of the luxury market. Today, that commitment is stronger than ever. We have stayed true to the principles of our founders, to be recognized as the premier omni-channel luxury retailer dedicated to providing our customers with distinctive merchandise and superior service. The Neiman Marcus Group is comprised of Neiman Marcus Stores, Bergdorf Goodman and the eCommerce Division. These concepts offer upscale assortments of apparel, accessories, jewelry, beauty and decorative home products to the affluent consumer. The Company operates 37 Neiman Marcus full-line stores in marquee retail locations in major U.S. markets, including U.S. gateway cities that draw customers from all over the world. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate, off-price smaller format stores under the brand Last Call catering to an aspirational, price sensitive yet fashion-minded customer. Our upscale eCommerce retailing operation conducts both print catalog and online operations under the Neiman Marcus, Horchow, Bergdorf Goodman, and Last Call brand names.

Through our stores and eCommerce business, our goal is to provide our customer with the ability to shop any of our brands "anytime, anywhere, any device." Whether an emphasis on customer service or investing in technology, everything we do is to enhance the customer experience across channels and brands.

Job Summary

Collaborate with partners in Facilities, Store Ops, Logistics, Real Estate and Store Planning & Construction to define category management and strategic sourcing plans. This position reports to the Director, Category Management and Spend Analytics.

Job Duties

Category Management and Strategic Sourcing
  • Develop and Communicate category strategies, objectives and performance targets with management team and ensure that objectives are met
  • Develop trusting relationships with the various teams, stakeholders, and suppliers
  • Prioritize and manage all strategic sourcing initiatives for category; coordinate efforts with support functions and provide direction to strategic sourcing specialist(s)
  • Identify and conduct strategic sourcing activities including RFX, negotiations, and contracting
  • Interact with cross-functional teams to ensure effective and collaborative sourcing decisions
  • Liaise with business units to gather and standardize requirements
  • Lead supplier negotiations and contract development

Supplier Management
  • Manage SLAs for suppliers; track performance, mitigate risk, and develop contingency plans
  • Engage in Supplier Relationship Management (SRM)
  • Lead select supplier business reviews
  • Serve as an escalation point when issues arise in regards to suppliers and / or with internal operational teams
  • Drive cost reduction initiatives with suppliers within category or commodity area
  • Engage the support of stakeholders using problem solving and proactive communication skills
  • Ensure clear communication and documentation of delivery requirements and expectations

  • Assess and manage total cost of ownership for specific categories and suppliers
  • Participate in category-specific budget / forecast development
  • Perform / oversee spend analysis, cost savings tracking, data mining, and ad hoc reporting
  • Develop market intelligence on supply base, own key vendor relationships based on assigned categories and monitor key strategies and vendors
  • Provide recurring updates to business leaders of upcoming obligations, expiring agreements and savings opportunities
  • Develop economic projections on key goods and services affecting the business

Job Requirements
  • 8 to 10 years of relevant category management and sourcing experience with a focus on Facilities, MRO, and Operations.
  • Previous work with Cap Ex projects and a clear understanding of that process
  • Proven project management skills
  • Experience with Sustainability and Supplier Diversity and an understanding of why those are important concepts for the future of NMG or any company
  • Contract development competency with an understanding of key contracting terms and concepts
  • Experience with contract management and spend analytics tools
  • Strong understanding of how to develop and implement category strategies
  • Self-starter with entrepreneurial characteristics
  • Proven ability to partner with multiple stakeholders to implement change
  • Quantitative and qualitative analytical skills
  • Communication and presentation skills
  • Networking skills
  • Negotiation expertise
  • Proficient in Microsoft Office Suite

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