Director, People & Organization B2B (all genders)

24 May 2022
28 Jul 2022
Zalando continues to grow fast and we continually evolve our business organization. As a Director of People & Organization (P&O), you take full ownership of the people's agenda and work with the business leaders to build and scale best in class capabilities for Zalando. The ideal candidate will be able to play both a hands-on and strategic role, providing Human Resources leadership and expertise in areas of Employee Relations, Coaching/Development, Compensation, Conflict Management, Organizational Development/Design, Employee Engagement, Recruitment, culture, DEI and much more. This person will be instrumental in initiating and driving P&O programs and initiatives within the new B2B organization and will coach clients who lead small to large teams, developing innovative solutions to deliver results, and championing Zalando’s culture and values. They will be able to collaborate closely with leaders to build a strong B2B organization and continuously help find, grow and retain the best talent available.

Zalando looks for an individual who can think strategically and create an inspiring vision as well as roll up their sleeves and dive deep into problems to bring forth practical applications. We are seeking an experienced Human Resources leader who can diagnose problems as well as identify and drive appropriate solutions. The role will require the ability to establish P&O priorities and operating mechanisms to drive change along with the ability to interface effectively with leaders at all levels. Excellent communication skills and data driven analytical thinking are required. The ideal candidate thrives in a fast paced and innovative environment where multiple priorities compete.

Strategic priorities will include designing and developing the organization, leading and contributing to P&O M&A activities, including integrating acquired companies into Zalando. Furthermore, sourcing and recruiting talent to build and scale unique capabilities should enable the company’s growth ambition while creating compelling customer experiences and enabling our partner business on the platform.
At Zalando, our vision is to be the Starting Point for Fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:
Our employee resource groups:

  • Create a unified organization that uniformly supports and develops employee engagement, leadership development and high organizational development
  • Build, develop and lead a direct and indirect team comprised of Senior P&O Managers and P&O Business Partners
  • Partner with the Recruiting Leadership Team to build systemic and scalable recruiting programs that will enable the business teams to achieve their recruiting goals
  • Partner with Talent Management to create new programs to accelerate the retention and development of talent and create a sustainable pipeline of talent
  • Function as a consultant and counselor to business leaders and their respective organizations and support with the challenges experienced in working in a high growth company and sector; must become a trusted and insightful P&O partner to senior leaders; engage in strategic planning meetings, annual off sites, and leadership staff meetings to translate business needs into P&O plans
  • Drive operational excellence and efficiency in P&O processes to enable the organization to hire and develop talent at scale and consistently to our principles
  • As an P&O Leader with a business mindset, seek to understand the business landscape, including competitors, staying current on industry trends

This leader will be known as a thought leader and will have a history of driving innovation that leads to tangible results. The ability to continuously see around corners to anticipate the talent needs and have strategies in place to meet the needs of a fast growing, dynamic business is critical. Most importantly, this leader will not have a playbook, but will always be innovating, testing new ways to develop top talent. The successful candidate will be known as a team builder as well as developer of talent and must demonstrate the ability to collaborate very well with clients and P&O central teams to meet business objectives.

Additional traits/experience
  • Inclusion and Diversity leadership experience in a senior management capacity with a demonstrated ability to develop and execute effective organizational strategies
  • Has a data driven approach with strong analytics and the ability to create the right people metrics and implement solutions to drive positive change
  • Known for high judgment, bias for action, and demonstrated ability to deliver results
  • Ideally 10+ years of relevant experience as an P&O leader, including organization design and effectiveness as well as building leadership talent and culture.
  • Experience in building up multi-disciplinary teams as well as leading teams across multiple locations.
  • Prior experience in start up or portfolio type organizations with knowledge in building, scaling and developing businesses. Strong project management skills are required.
  • Experienced in working in high growth digital and/or technology services companies (organic and inorganic growth)
  • Navigating ambiguity: Proven track record of solving complex business problems, strong experience in organizational change, and a passion for embracing ambiguity
  • Business Acumen: Demonstrated ability to translate business needs into actionable insights for the people agenda
  • Analytical mindset: Ability to combine an analytical, data-driven approach with creative problem solving to drive continuous improvement and innovation
  • Strong leadership skills: Nurturing and growing talents and teams focused on building excitement and momentum for what is being built
  • Stakeholder management: Valuable team player with strong communication skills who collaborates effectively with all levels across the organization
  • Strong work ethic: You can relate to Zalando’s leadership principles Our Founding Mindset
  • Steady progress in HR Management for the last 5-7 years
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance available - subject to prior agreement
  • Home office equipment available for hybrid working, to support you working from home
  • Hybrid working model with 60% remote per week
  • Opportunity to work from abroad for 30 (working) days per calendar year

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents’ forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counseling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the Starting Point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to almost 49 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

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Please note that all applications must be completed using the online form - we do not accept applications via email.