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Application Support Intern (I.S.), New York, NY - SMCP

Employer
SMCP
Location
New York City, New York, United States
Closing date
2 Jun 2022

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SMCP - Sandro, Maje, Claudie Pierlot

LOCATION: SMCP NORTH AMERICA HEADQUARTERS - 44 WALL STREET, NEW YORK, NY

We are currently seeking a passionate entrepreneur IS Application Support Intern to help support the US Applications team in the IS/Supply Chain space. Reporting to the IS Applications Manager, this key role works closely with the local/global community of users to ensure applications are performing as intended, as well as deploy improvements as required.

The ideal candidate will have previous experience supporting multiple applications, with international exposure, and expertise in SQL and scripting languages. With a Functional / Technical background, this position will need to navigate across multiple solutions, platforms, and business areas.

At SMCP, we are committed to providing our team with a safe and healthy work environment. As a result, COVID-19 vaccination is a job requirement for all US employees. SMCP will consider requests for exemption from this policy as a reasonable accommodation, consistent with federal, state, and local law.

What You'll Be Doing:
  • Monitor interfaces and applications to ensure maximum availability.
  • Provide L2 support to users on existing and future applications.
  • Maintain and enrich applications documentation
  • Provide analysis results, identify points of failure and bring forward improvements/solutions
  • Ensure solution adoption, and benefit realization.
  • Work closely with the IS Applications Manager and the Application Support Analyst to champion continuous improvement initiatives within the existing and future landscape (ERP, POS, Ecommerce, Reporting tools).


Who You Are:
  • Computer Science College degree (or on-going), with a focus on application development.
  • Advance knowledge of SQL / Oracle / MySQL, DOS commands and EDI standards.
  • Work knowledge in Microsoft Office Pack and Office 365 Tools
  • Good writing and speaking communication skills
  • Detailed oriented and strong Analytical and Problem Solving skills.
  • Demonstrated ability to coordinate tasks across multiple departments and locations.
  • Experience in retail applications (ERP - POS - WMS) as well as integration among multiple systems is a plus (Storeland - Winstore desirable).
  • Ability to multitask and prioritize multiple goals and responsibilities while adhering to strict deadlines.
  • Reliable self-starter and solution driven with the ability to work independently.
  • Ability to work in fast paced, dynamic environment, working independently as well as a member of a team.
  • French language skills would be a big plus


What You'll Receive from us in return:
  • Fun/collaborative, team-oriented work environment
  • A robust internship experience that will enhance your functional expertise in Applications Support, will provide you with exposure to a "Corporate" retail environment, and will provide you with monthly professional development opportunities.
  • Career growth opportunities for advancement
  • Generous shopping discount


Who We Are:

Since our U.S. debut in 2011, SMCP (Sandro/Maje/Claudie Pierlot) has masterfully led the way in the affordable luxury space across North America boasting a total of 168 points of distribution consisting of free-standing boutiques, shop-in-shop partnerships, and outlet in several key markets. A global Company based in Paris and located in 41 countries, there is a real buzz in the industry around our ability to report consistent like-for-like increases and by our ability to double in size every 3 years. This has been effectively accomplished by incorporating a business model that blends elements of luxury and fast fashion to provide accessible luxury, aggressive retail development, rapid replenishment, focus on full-price selling, and maintaining the distinct identities of our three brands. If you possess the profile that we are seeking and would be interested in joining us on our exciting journey as we ramp up and grow, we would love to chat with you!

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