Product Design Manager - Retail Core (all genders)

25 May 2022
20 Jun 2022
The Zalando Community of Practice brings together over 190+ product designers, each with their own unique mix of skills (Strategy, UX, UI, Service Design and specialty skills like motion design, branding, creative technology and typography).

Empathy and data bring fashion to life. By leading digital product designers you will help transform online fashion e-commerce and make Zalando the starting point for fashion - for customers, brands, retailers, influencers, and more.

Would you like to hear more from our management community?

Emrah Saribaz, a Design Manager for Convenience, shares his 'How I got hired' story on our Medium blog.

Head of Product Design for Sustainability, Ben Lowdon, shares his thoughts on finding ethical meaning in design at Zalando on our Medium blog.

And Sven Wiehl, one of the Senior Product designers at Retail Core defines how effective collaboration within cross-functional teams can look like on our Medium blog.

At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:

Our employee resource groups:

The Zalando Retail Core team drives tech transformations to power the retail business-building the most advanced and automated procure-to-pay product solutions in the fashion industry.

Visit our page to learn more about the team and Retail Core at Zalando.
  • As a design leader at Zalando you will work with interdisciplinary leadership teams focused on creating coherent strategies and experiences, based on customer needs. As part of the Retail Core team, you will help level the playing field for our fashion brands, partners and internal Zalando colleagues by building the best-in-class platform for our wholesale business.
  • As a Design Manager you will lead one of Retail Core teams in Berlin where your focus is to drive and build healthy inclusive teams promoting diversity. In our core business, you will likely guide the design team delivering on a certain customer-centred opportunity space. Or you might lead the design team in one of our internal "start-up" ventures, new business initiatives or B2B products.

  • Experience. You are a very seasoned design professional with experience building and growing inclusive team environments. While you have likely led larger teams before, you are inspired to dive deep to solve truly meaningful problems that make customers feel like we understand them. To land a design management job at Zalando, you will show and explain raw artefacts from your work defining product design strategy, executing tactically in a complex environment and leading people to perform at their best.
  • Empathy. You have the mindset and methodologies to understand your customers, colleagues and employees. You guide your teams through moments of ambiguity and create a safe and inclusive space in which people perform at their personal and collective best.
  • Craft. You master interaction design, choreograph UX design processes and orchestrate unified experiences across devices and throughout the customer journey - while knowing how to embody specific solutions in usable and delightful interactions.
  • Experimentation. You are willing to kill your darlings. You take a forward-looking generative approach and make design decisions on evidence. You guide your team to solve problems in the best way possible. You know when to work iteratively and when to take bold bets.
  • Storytelling. You bring not just users but also stakeholders and employees on a compelling journey by explaining a clear customer experience vision and telling compelling tales.

In close collaboration with other designers, user researchers, product managers, engineering managers, and data scientists, your team will deliver best-in-class user experiences to lead the fashion industry.

As part of a growing design management circle, you will step up to drive specific design operations topics like design critique, onboarding or team rituals - and to actively contribute to overarching topics that affect us all (e.g. hiring, team health, diversity and inclusion).
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance for internationals
  • If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counseling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute

It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

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Please note that all applications must be completed using the online form - we do not accept applications via email.

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