Product Design Manager - Zalon (all genders)

The Zalando Community of Practice brings together over 190+ product designers, each with their own unique mix of skills (Strategy, UX, UI, Service Design and specialty skills like motion design, branding, creative technology and typography).

Empathy and data bring fashion to life. By leading digital product designers you will help transform online fashion e-commerce and make Zalando the starting point for fashion â€" for customers, brands, retailers, influencers, and more.

Would you like to hear more from our management community?

Emrah Saribaz, a Design Manager for Convenience, shares his 'How I got hired' story on our Medium blog.

Head of Product Design for Sustainability, Ben Lowdon, shares his thoughts on finding ethical meaning in design at Zalando on our Medium blog.

INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion

Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

ZALON
In the Zalon Team we curate and deliver complete outfits for our customers by connecting them with fashion experts.

We design a holistic experience for both our customers and our consultant stylists, reinventing how people find fashion they love. We craft design systems to improve our design process, leverage user frameworks and data to identify opportunities for enhancing our customers’ experience and increasing the trust of stylists in our data driven recommendations.

As part of a start-up customer-facing application within Zalando, we contribute to achieving the perfect product-market fit for Zalon and collaborate with the core business to identify synergies.

WHY YOU SHOULD BE INTERESTED…

• As a design leader at Zalando you will work with interdisciplinary leadership teams focused on creating coherent strategies to understand and solve a defined set of customer needs. On the B2C side, you will impact the end customer experience of over 46 million Zalando customers.
• As a Design Manager you will lead one of the Zalon teams in Berlin where your focus is to drive and build healthy inclusive teams promoting diversity. In our core business, you will likely guide the design team delivering on a certain customer-centred opportunity space.
  
  

WE’D LOVE TO MEET YOU IF…
We’re looking for a product design manager who will lead 3 designers. Ideally, you are willing to support hands-on as well and have experience in the personal advice or expert consultation area. The style advice design team is a bridge between customers who are looking for advice and experts who give the advice in different ways.

• Experience. You are a very seasoned design professional with experience building and growing inclusive team environments. While you have likely led larger teams before, you are inspired to dive deep to solve truly meaningful problems that make customers feel like we understand them. To land a design management job at Zalando, you will show and explain raw artefacts from your work defining product design strategy, executing tactically in a complex environment and leading people to perform at their best.
• Empathy. You have the mindset and methodologies to understand your customers, colleagues and employees. You guide your teams through moments of ambiguity and create a safe and inclusive space in which people perform at their personal and collective best.
• Craft. You master interaction design, choreograph UX design processes and orchestrate unified experiences across devices and throughout the customer journey â€" while knowing how to embody specific solutions in usable and delightful interactions.
• Experimentation. You are willing to kill your darlings. You take a forward-looking generative approach and make design decisions on evidence. You guide your team to solve problems in the best way possible. You know when to work iteratively and when to take bold bets.
• Storytelling. You bring not just users but also stakeholders and employees on a compelling journey by explaining a clear customer experience vision and telling compelling tales.

In close collaboration with other designers, user researchers, product managers, engineering managers, and data scientists, your team will deliver best-in-class user experiences to lead the fashion industry.

As part of a growing design management circle, you will step up to drive specific design operations topics like design critique, onboarding or team rituals â€" and to actively contribute to overarching topics that affect us all (e.g. hiring, team health, diversity and inclusion).

ZALANDO BENEFITS
Career Development

• We offer peer-to-peer performance reviews twice a year
• Learn and develop through our extensive Zalando training platform
• Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
• Support from an international team of experts; mentoring and professional development opportunities

Wellbeing

• 2 days paid leave per year for volunteering
• Minimum of 27 holiday days per calendar year
• Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
• Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility

• Flexible working hours
• Relocation assistance for internationals
• If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

Financial

• Access to the employee shares program
• 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
• Discounts from a wide range of external partners

Family

• Employee parents’ forums and employee resource group
• Supported transition into and out of parental leave, with a buddy and re-onboarding plan
• 3 fully-paid child sick days per year

• Free counseling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute

ABOUT ZALANDO
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.