Senior Technical Program Manager (Foundational Applications)

Tory Burch
Jersey City, NJ, United States
25 May 2022
10 Sep 2022
We are an American luxury brand known for beautiful, timeless pieces and rich storytelling that evokes optimism and joy. Tory is a fashion designer who draws inspiration from her parents' effortless style, the worlds of travel, art and interiors, and women globally. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, underpinning the design philosophy and company culture, and driving the work of the Tory Burch Foundation.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.
  • Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
  • We have the best team in the world and believe in paying competitively and rewarding for high performance.
  • Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
  • We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales.
  • We are invested in your professional growth - you'll have access to free executive coaching on-demand.
  • We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:
You are a "hands-on "data-driven technical program management leader who enjoys the challenge of working with a highly collaborative cross-functional team with responsibilities that are pivotal to the Tory Burch customer experience You're also resourceful and collaborative with technical acumen, data-driven solid skills, critical thinking, and the ability to communicate effectively on many levels. A sense of humor is a plus!

A Day in the Life:

The typical day is... atypical. You might be:
  • Managing a portfolio of services/projects, intake process, and roadmaps
  • Working closely with product management on prioritization and business requirements, working closely with engineering and product management teams to deliver business outcomes
  • Building and executing integrated plans across multiple teams
  • Applying technical, functional, and customer expertise to define the technical components
  • Collaborating, influencing, communicating and helping deliver results with decisions that impact the strategic direction for the customer data and engagement at Tory Burch
  • Providing creative solutions and innovative ideas to complex cross-discipline issues
  • Utilizing a scientific Test & Learn for formulating hypotheses and gathering data to learn and refine solutions to problems incrementally
  • Strategically influencing timing and rationale for design choices for a capability and to achieve outcomes even outside of their direct scope
  • Managing prioritization of business needs defines the technical components of capability roadmap and project scope, and owns process definition and maintenance.
  • Ability to roll up sleeves when needed, at the same time be able to guide the team towards an objective
  • Influencing stakeholder expectations through direct relationships
  • Successfully managing resource planning, accurately forecasting and explaining variances.

The consistent thread is that you'll be working with an amazing team of women and men who share your passion for excellence.

To Land This Role:
  • STEM, or Bachelor's degree or equivalent work experience required.
  • Deep understanding of Technical program management with 7+ years of experience in a fast-paced environment taking a product through its complete lifecycle using Agile methodologies
  • Experienced with applying leading technologies and cloud services to solving business challenges and making it a strategic enabler
  • Excellent cross-team collaborator and ability to build strong relationships with stakeholders and key partners of the program
  • Outstanding verbal and written communication skills
  • Able to perform analysis using query languages such as SQL, and Splunk
  • Experienced with RESTful microservices and cloud environment
  • Proven track record of applying continuous improvement methodologies across teams

Why You'll Want to Join Our Team:
Our Supply Chain & Merchandising Platform Teams focus on delivering end-to-end experiences supporting customers worldwide while improving efficiencies in product creation and development. As we continue our journey to become a digital-first platform, we provide best-in-class tools and technology for our internal teams by focusing on data ingestion, product compliance, and product creation. We prioritize greater visibility, consistency, and efficiency across our business operations and all customer touchpoints as we drive toward our end goal: delivering a true Omni-experience for our customers. Come join us!

How We Work Together
  • Adaptable - We change before we have to
  • Entrepreneurial - We own it
  • Collaborative - There's no "I" in Tory
  • Client & Brand Focused - We put ourselves in Tory's shoes
  • Live the Values - We show up for each other
  • Functional Expertise - We're constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact .