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Sales advisor

Employer
Calvin Klein
Location
Leidschendam, Netherlands
Closing date
1 Oct 2022

View more

Function
Retail
Level
Manager
Hours
Part Time

Job Details

Position: Sales Advisor

Reports to: Store Manager

Summary of the position:

The Sales Advisor is responsible for taking care of the store and executing all the tasks that comes along with it. The Sales Advisor is the face of Tommy Hilfiger; he/she is the first contact point for the customer and he/she is providing them with optimal advice which makes customer service stands first. The SA is co-responsible for having the store looking at it finest and maintaining the stock.

Key responsibilities:
  • Ensuring high levels of customer satisfaction through excellent sales service.
  • Assist with the sales process by maintaining a fully stocked store.
  • Recommend and display items that match customer needs.
  • Maintain outstanding store condition and visual merchandising standards.
Profile:
  • 0-1 years of experience in a similar position or a degree in fashion/retail management.
  • Affinity with fashion and brand.
  • Fluent in Dutch and English.
Store operations:

Customer service/Sales:
  • Delivers sales goals according to the company standards and strategic plan.
  • Approach customers and offer them advice on products to persuade them to buy.
Visual Merchandising:
  • Arrange merchandise according to the standards of the company.
Operational tasks:
  • Locate products on behalf of customers.
  • Ensuring the store's stock is constantly replenished.
  • Helping other staff with processing deliveries.
  • Keeping up to date with the features and benefits of each product.
  • Assisting the till.

Interpersonal skills:
  • Work as part of a cohesive team.
  • Professionalism and outgoing personality.
  • Communicate in a helpful and clear way with customers and co-workers.
  • Communicate effectively with Store Manager, Associates and Area Manager.
  • Being confident and enthusiastic.
  • Being well organized and flexible.
  • Able to balance a customer-oriented and a results-driven approach.

Additional Requirements:
  • Required to stand during scheduled hours. Hours usually include weekends, evenings and holidays.
  • Kneeling, stooping, climbing ladders, using stairs, reaching, pulling and lifting weights of usually 2 - 14 kilos.
  • Working rapidly, especially during peak sales periods to ensure that all customers are being serviced properly and store operations are being completed in a timely manner.
  • Ability to communicate with customers and other associates, in person or by phone or email.
  • Ability to read, write, conduct business related information and analyze data as required.

Company

For five decades, CALVIN KLEIN has been a cultural catalyst, creating a legacy of iconic imagery and provocative conversation while retaining its American DNA and youth-inspired designs. Our associates are a group of talented individuals with unique personalities and perspectives. At CALVIN KLEIN, we take risks, embrace differences and strive to make a positive impact on the world. Above all, we care passionately for the brand, our customer and each other. Founded in 1968 by Calvin Klein and his business partner Barry Schwartz, CALVIN KLEIN is one of the world’s largest and most successful designer fashion brands. We are driven by our associates, creating one of the most visionary workforces in fashion. We are proud of who we are, what we do, and the future we are creating. Global retail sales of CALVIN KLEIN products exceeded $8 billion in 2017, and CALVIN KLEIN branded products are distributed in 110+ countries. CALVIN KLEIN employs a worldwide network of over 10,000 associates and operates more than 2,000 free-standing stores globally. Calvin Klein, Inc. was acquired by PVH Corp. in 2003.

Company info
Telephone
020 589 9888
Location
Danzigerkade
165
Amsterdam
Netherlands
1013 AP
NL

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