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Specialist, Digital Content Operations

Employer
Tiffany & Co.
Location
New York, New York, United States
Closing date
1 Jul 2022

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Function
Marketing
Level
Manager
Hours
Full Time

Job Details

The Digital Content Operations Specialist manages all front-end operations for 21 websites for Tiffany.com. They oversee all of .com brief publication for 360 brand campaigns, region-specific content, and site enhancements. This person works closely with Digital Creative, UX, Product Management, Project Management, SEO, and Regional eCommerce teams. They report into the Assistant Manager - Global Tiffany.com Digital Content.

Accountabilities:
  • Publish all marketing site content, including brand campaigns, region-specific requests, shipping banners, SEO updates, campaign optimization and site enhancements
  • Responsible for managing and editing pages based on cross-functional review and implementing the feedback for each given project before go-live
  • Have an in depth understanding of Adobe Experience Manager (AEM) authoring capabilities to identify the most effective and efficient way to publish content
  • Conduct thorough QA of site content to ensure a high-quality client experience across mobile and desktop
  • Partner with Project Management to escalate any launch date concerns
  • Identify potential process improvements to streamline daily activities

Qualifications:
  • 3+ years of work experience in eCommerce, website operations or digital marketing
  • Prior experience with Adobe Experience Manager (AEM) web content management system or another leading content management system preferred
  • Must have strong process orientation and attention to detail
  • Must be able to proactively bring forward and solve for areas of opportunity and influence stakeholder groups across the organization to establish new processes where needed
  • Strong project management expertise including excellent multi-tasking, prioritization and organization skills
  • Experience working in a fast-paced environment with constant changes
  • Collaborative team player

Company

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