Ecommerce Coordinator
- Employer
- Bella Freud
- Location
- London (Central), London (Greater) (GB)
- Closing date
- 26 Jun 2022
View more
- Function
- Ecommerce
- Level
- Coordinator / Executive
- Contract Type
- Permanent
- Hours
- Full Time
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Job Details
Job Description Summary
Title: Ecommerce Coordinator
Supervisor: Commercial Director
Bella Freud Office: Camden, London
Responsibilities, Tasks, Skills
The Ecommerce Coordinator is in charge of the day to day maintenance and admin of the website, driving sales and innovation for website performance, UX and brand experience and contributing to the commercial team.
Tasks include:
- Day to day management of the Bella Freud websites - seasonal uploads, websites maintenance (including merchandising, upsells, navigation optimisation etc.), SEO (imagery, key search terms and metadata) and customer management.
- Manage Bella Freud Customer Service covering all lines of enquiry including product queries, returns, delivery and payment queries.
- Be the day to day contact for the development agency, explore new development initiatives following UX best practise and manage the development roadmap.
- Manage 3rd Party tools and partners for Ecommerce logistics including warehouse, packaging and shipping.
- Work closely with the marketing manager on the forward planning of launches to ensure the site is updated and content is supplied when needed.
- Constantly monitor and strive to improve website UX working with the Commercial Director to drive innovation, improvements and performance.
- Provide weekly reports to the team on website performance including sales KPIs and product performance using Shopify and GA.
- Support the Commercial Director with seasonal sales and data analysis influencing future buys in accordance with the seasonal budget driving analytical thinking.
- Be the Shopify Plus rep within the team, available to help with any queries regarding the POS, website etc.
Required
- The candidate should have excellent communication skills both written & oral.
- 2 year’s experience in the industry
- Experience with Shopify, Google Analytics & Microsoft Office
- Knowledge of Photoshop is useful but not essential
- Be able to work under pressure to meet deadlines
- Highly motivated and enthusiastic
Company
Bella Freud was born in London and studied fashion in Rome. Upon her return to London she worked closely with Vivienne Westwood during the set up of the post punk label. Bella's approach to fashion and colour are hardwired in her DNA, her father Lucian and her great grandfather Sigmund, were both radical trailblazers in their fields of art and psychoanalysis.
Bella's love of music, film and art mix together to reference moments in her life and the colourful characters she has had the good fortune to meet and collaborate with on her journey.
Bella Freud is globally known for her instantly recognisable knitwear. Her signature "Word” jumpers have garnered a cult following amongst some of the world's most stylish women and men including Kate Moss, Alex Chung, Laura Bailey, Salma Hayek, Jane Fonda, Arron Jonhson, Eddie Redmayne and Keith Richards. Alongside her successful knit collection a collection of tailored suits and subversly demure dresses have gained a cult following at her Chiltern St store.
Bella's unique sense of style reaches further than pure fashion, with a fragrance and candle collection unique in the story behind each fragrance, and a collection of merino cushions and jacquard blankets the collection is growing into one of the most covetable brands around.
Company info
- Location
-
Bella Freud Ltd
Unit 23, The Tay Building, 2a Wrentham Avenue
London
NW10 3HA
GB
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