Senior Product Manager - Product Experience

Recruiter
Zalando
Location
Berlin
Posted
27 May 2022
Closes
30 May 2022
Ref
3833423
THE ROLE & THE TEAM
Zalando's Product Experience team is looking for a fashion-affine Senior Product Manager to help our customers make lasting purchases.

We strive to bridge the gap between offline and online purchasing experiences, enabling our customers to discover, be inspired and purchase with confidence and convenience. The Product Experience team makes this happen by understanding what content is relevant and redefining how we best present our products to customers. We build the customer experience on the product detail pages across web and app premises to help millions of our customers find products they love and buy products they keep, ultimately delivering on our purpose to help customers make lasting purchases.

The opportunity for a Senior Product Manager here is immense - you will contribute to building the Zalando platform, be exposed to the zalando group strategy and create substantial customer and business impact.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion

Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHY YOU SHOULD BE INTERESTED
  • Translate Zalando's and the team's purpose and strategy into a tactical roadmap to deliver a superior product presentation compared to any competing online or brick-and-mortar alternatives
  • Understand deeply how customers buy fashion, what information they need, what emotions they feel, to make it fun and easy for them to make lasting purchases
  • Collaborate closely with stakeholders throughout the product value chain, (including buying, article onboarding, in-house production of product images and descriptions, Product Data and Experience department) to deliver customer-facing experiences on our apps and websites
  • Work hands-on with multiple web and app Engineering teams and create clarity on what to do next.
  • Identify and align competing priorities and manage a portfolio of cross-company and team level initiatives, from early-stage idea exchanges to hands-on delivery in close collaboration with Designers and Engineers
WE'D LOVE TO MEET YOU IF
  • An experienced, data-driven and highly collaborative Senior Product Manager with a strong growth mindset and a track record in shipping customer and business impact at scale preferably in the e-commerce domain
  • With a strong customer focus, you are able to work with competing priorities, identify focus topics and deliverables according to the company's overall strategy and goals.
  • You have defined and delivered a product vision and strategy that drives impact.
  • You have broken down complex problems by applying easy to understand frameworks using data to drive decisions.
  • You have worked across multiple engineering teams and provided product direction from discovery to delivery.
  • You have measured the success of your products across large scale releases and continuous optimisation.
  • Hands-on experience in building products for large user bases in large organisations is a plus
ZALANDO BENEFITS
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

Wellbeing
  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility
  • Flexible working hours
  • Relocation assistance for internationals
  • If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

Financial
  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

Family
  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute
ABOUT ZALANDO
It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.

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