Fine Jewellery & Watches Specialist - FARFETCH

UK London
28 May 2022
01 Jul 2022
Full Time
Disruptive, unexpected and revolutionary in our own way... Browns changed the course of retail and fashion history forever when it opened in 1970. Born in London but celebrated globally, we're the one-stop-shop for the best luxury fashion including established designers and emerging talent; renowned for our influence in fashion and style, and our innovative approach to retail and high-level service. Powered by Farfetch, we continue to disrupt the retail landscape to deliver a global luxury shopping experience of the future, championing creativity and originality.

Our people are at the heart of everything we do. Together we are here to make a difference and to spread kindness. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone.


We're a collaborative and creative team, utilising our expertise and passion in product and styling combined with state of the art technology, to deliver a truly unique and personalised shopping experiences for our clients, both in store and online.


Our two retail boutiques are located in London. Our flagship boutique is located on Brook Street in the heart of Mayfair, and comprises four stunning levels of architectural delight, a unique edit of luxury fashion, and allows for an immersive customer experience connected at all touchpoints. Our Browns East boutique is located in Shoreditch and is a real creative and artistic hub; a true gem in the local community.


Reporting to the Store Manager, this role is based in our flagship boutique in Mayfair. As a Fine Jewellery & Watches Specialist you will provide a personalised luxury experience to customers and achieve personal sales targets. This will be achieved through learning and transferring product knowledge, building clientele, and representing Browns as 'the coolest boutique in the world'.


    • You will build relationships with clients and provide a personalised luxury experience.
    • You will develop your knowledge of fashion/jewellery trends and Browns product and attend training sessions.
    • You will achieve personal sales targets and contribute to business targets.
    • You will merchandise the jewellery department daily, to ensure items are represented in the most appealing way.
    • You will follow up on customer requests and special orders.
    • You will manage the stock and security for the jewellery department and conduct daily stock checks.
    • You will provide customer feedback to the Buying team and offer suggestions to improve the commercial performance of the department.


    • You have experience as a Sales Associate within a luxury jewellery business, from either a luxury boutique or department store.
    • You are GIA (or equivalent) qualified.
    • You have experience achieving personal sales targets.
    • You have an interest in luxury fashion and jewellery and stay up-to-date with trends and designers.


    • Equity within the Farfetch group and annual bonus/or commission.
    • 33 day holidays per year plus holiday trading.
    • Flexible benefits - Private Insurance, Dental Insurance, Season Ticket Loan, Employee Saving's Isa's, ClassPass and more
    • Discount of 50% off at Browns
    • Life Insurance, Critical Illness Insurance & Pension Scheme.
    • Flexible working environment and more!


    • Browns Fashion is an equal opportunities employer ensuring that all applications are treated equally and fairly throughout our recruitment process. We are determined that no application experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our positively FARFETCH strategy throughout our business, partnerships, and communities.

Browns are looking for a Fine Jewellery & Watches Specialist to join our flagship boutique in Mayfair.${description2}

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